Job summary
Please refer to Job Description
Job description
Proud to Serve. Proud to keep justice going.
As a Bailiff you will play a vital role working on the front line, dealing with people who are at some of the most challenging points of their lives.
About us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Your role
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied and flexible, then working as a bailiff may be the job for you.�
To be a successful Bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations. You will be able to plan your days to manage your workload but should be adaptable.
As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.�
This is a fantastic opportunity to be part of a supportive team. Our work is varied and rewarding, attracting people from all backgrounds and walks of life. You will receive full bailiff training which includes training on the Court Management systems and then are further supported with mentoring from an experienced member of staff whilst out in the field.
Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.
We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a driving licence is essential. �Fuel allowances are paid. �You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems. �
For a full job description, please read supporting document 1 included below before applying�
Further information:�
Standard full time working hours are 37 hours per week.�
Person specification
Please refer to Job Description
Licences
Full UK Driving Licence
Behaviours
We'll assess you against these behaviours during the selection process:
1. Managing a Quality Service
2. Making Effective Decisions
3. Working Together
Benefits
Alongside your salary of �22,940, HM Courts and Tribunals Service contributes �6,645 towards you being a member of the Civil Service Defined Benefit Pension scheme.
4. Access to learning and development
5. A working environment that supports a range of flexible working options to enhance your work life balance
6. A working culture which encourages inclusion and diversity
7. A with an average employer contribution of 27%
8. Annual Leave
9. Public Holidays
10. Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: