Mobile Roaming Security Officer - SIA Licence is essential to be considered for the role ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. This role will endeavour to support the client to deliver industry leading services. As the forefront of the business, it will be expected that you will hold the best in business customer service to all stakeholders. You will be required to deploy to the highest risks areas/locations to support our client where it’s needed and take a proactive approach to new age guarding. Overall purpose: The ASEL Risk and Intelligence Department has been established underneath the Operations Strategic pillar to service an increased demand across UK businesses for intelligence led risk-based solutions and shared services. Due to this new demand, an exciting opportunity has arisen for the right candidate to join the Risk and Intelligence Team as Tactical Officer Support Supervisor. The right candidate will enjoy the opportunity to lead teams of security officers across two main disciplines. Tacticle (mobile) services to retail customers and Business Wardens / Rangers to Business Improvement Districts in UK towns and city centres. You will have the opportunity to put your own stamp on these services working with the Head of Command and Intelligence Centre, our analysts and out Tactical Coordinators. Main duties / key responsibilities: To schedule Tactical (mobile) Officers and Street Teams based on risk and customer requirements. You will lead, motivate, and empower your teams delivering the highest industry standard services to ASEL customers and the wider communities we serve. You will lead a shared culture of continuous improvement and quality management, operating a leader / leader structure with your teams. You will lead by example, always delivering the highest personal and professional standards. Ensure all Security Officers complete their daily tasks and report any incidents effectively via the appropriate reporting software. You will ensure that all Tactical (mobile) Security Officers have undergone the appropriate training for their role and are assessed against critical knowledge criteria at annually bridging knowledge gaps where necessary. Working with the Command and Intelligence Centre you will support an exception based targeted model across UK retailers and city centres. You will support the recruitment of new officers conducting interviews and supporting due diligence. You will conduct first day officer inductions and training courses. Prepare ROI / performance reports / presentations when required. Conduct KPI driven reporting to the Head of Command and Intelligence Centre based on agreed KPIs. Complete frequent tactical calls to Tactical (mobile) Security officers and Street teams. Working relationships: Internal: This role reports into the Head of Command and Intelligence Centre but will work collaboratively across all departments where required to implement effective roaming and dynamic deployment activities External: Supplier & customer relationships will need be fostered and maintained to ensure best value, excellent communication channels and service delivery to be successful. Additionally, relationship with UK Police forces and strategic partners such as RAC, NBCS and Business Improvement Districts and Business Crime Partnerships will need to be established and maintained Essential: Full UK Manual driving license is required to be considered for the position, vehicle provided which will be based at a specific site. Phone & Tablet are also supplied with the role. Mission, core values & competencies: Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security SolutionsColleague Development Plan. Internal relations: It is critical that the individual has comprehensively good working internal relationships with team members and respective departments and communicate and support the company ethos effectively, whilst making sure best practice is followed. These progressive relationships will be based on a can-do attitude with a positive thoughtful style in ensuring effective communication is carried out throughout the business, always ensuring that client service remains at the centre of what we do. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Responsibilities & Requirements Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position. Benefits: Perkbox recognition - rewards and discount platform Apprenticeship Employee of the month scheme £50 110% Club of outstanding performers who can receive large prizes and monetary rewards WageStream - a flexible wage application whereby you can pull your wages out sooner than payday EAP - Employee Assistance Programme Progression opportunities within the company Ongoing training