WCF Ltd is a private company, partly owned by its employees, operating a number of autonomous businesses focused on niche retailing, specialist distribution and leisure in the UK. We are recruiting for a customer services position within our WCF Home Shopping business (home of the brands “Country Collection”, “James Meade” and “The Classic Boutique”), located in the picturesque town of Brampton, Cumbria. Customer service is paramount to all that we do here at WCF. You will be expected to deliver first-class customer service when performing your duties, demonstrating a keen willingness to meet and satisfy the needs of our customers. The Role: As part of the role, you will: · Process customer telephone and postal orders · Respond to customer enquiries · Process returns · Cross sell products · Adhere to Health & Safety Policies and Safe Systems of Work · Accurately update data on a computer · Any other duties as required must be 16 years old or over 8 hours per week Every Saturday 9.00am - 5.00pm