A Vacancy at Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust.
We are seeking to recruit an enthusiastic Junior Operational Manager to join our Medicine & Emergency Care Business Unit. The successful post holder will support the senior team and have responsibility for the delivery of safe and effective Patient Flow throughout the Trust, alongside responsibility for an Operational Services Manager patch including Discharge Lounge, 2 wards & Procedures Unit.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Please ensure you have prior approval from your current line manager that a secondment agreement can be facilitated within your current department before applying.
• To ensure effective leadership, management, coordination and control of a defined area within the directorate at an Operational level.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
• To provide leadership support in the development of clinical and support services.
• To actively support the general manager in and contribute to the development of Directorate strategy and objective setting.
• To support the achievement of objectives within both the trust and Directorate.
• To support the General Manager in the delivery of services so as to meet the performance targets for the trust.
• To participate in the Managers on call system on a frequent basis.
• To effectively manage the pay and non-pay resource.
• To actively contribute to the achievements of the Directorate’s business plan.
• To plan for future growth, changes in working practices and project manage changes to successful implementation.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
The post holder is expected to challenge staff about behaviour and performance as necessary using tact and diplomacy. They provide support to staff and supervision where required.
The post holder is responsible for dealing with disciplinary and grievance issues which requires sensitivity, tact and negotiating skills.
The post holder is expected to communicate to a wide range of people including members of the public, staff, union representatives, commissioners, consultants and GPs on a range of complex issues.
The post holder is required to provide and receive a range of complex information ranging from financial issues, liaises with service commissioners, interpreting government policies in regards to service development both within the organization and with external partner agencies.
Represent the trust at external meetings.
The post holder is responsible for disseminating information to staff and colleagues in regards to service or practice changes which may be met with hostility and requires good communication skills.
The post holder is required to implement change in services to improve patient care, this requires sensitivity, tact and persuasive skills. This may require presentations or discussions with individuals, teams or large groups of staff both within the organisation or out with the organisation where the information may be deemed as contentious.
This advert closes on Wednesday 5 Mar 2025
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