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Store Operations Coordinator (Hiring Immediately), Dorset
Client: Co-op
Location: Westbridge Park, Sherborne, DT9 6AW
Job Category: Other
EU work permit required: Yes
Job Views:
7
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Closing date: 24-04-2025
Customer Team Leader
Location: Westbridge Park, Sherborne, DT9 6AW
Pay: £13.65 per hour
Contract: 24 hours per week + regular overtime, permanent, part-time
Working pattern: 3 varied shifts over 7 days including early mornings, afternoons, late evenings, and weekends, to be discussed at interview
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
About the Role
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products.
As a Customer Team Leader, you’ll be part of a friendly team dedicated to helping our customers. You’ll lead the store team—coaching and supervising Customer Team Members, deputising for the Store Manager, and performing various store tasks like re-stocking and cleaning.
What You’ll Do
o Provide friendly, helpful, and thoughtful service, managing the store and handling challenging situations
o Develop your team through coaching and training, fostering an inclusive culture
o Ensure store safety, legality, and operational standards
o Manage diligence checks and stock accuracy to enhance shopping experience
o Support the store manager by deputising and assisting with HR processes
o Lead the introduction of new products and services, encouraging team feedback
o Build relationships and support the local community as part of the store’s community plan
Ideal Candidate
o Genuine care for customers and members’ needs
o Ability to lead and support a team while being hands-on on the shop floor
o Excellent people skills and relationship-building abilities
o Strong organisational and problem-solving skills
o Desire to learn and develop leadership skills
o Flexibility to work various shifts
Why Co-op?
o Full, paid training and career development support
o 30% discount on Co-op products, plus discounts on other brands
o Pension scheme with up to 10% employer contributions
o Wagestream app for flexible access to earnings
o 36 days holiday (including bank holidays)
o Virtual healthcare services for you and your family
o 24/7 employee assistance service
o Rotas shared three weeks in advance
o Cycle-to-work scheme
Building an Inclusive Workplace
We welcome applications from everyone and are committed to diversity and inclusion. We can make reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme. When you apply, you’ll be asked if you wish to be considered under this scheme. We also ask if you need any adjustments during the recruitment process.
For more information, visit jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application, you’ll complete two online assessments (~20 minutes).
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