Please see attached JD and PS The role will include the collation of records and data so that utilisation can be reported effectively, and the promotion of the Virtual Ward across the acute trust to ensure effective patient flow and bed utilisation. The Support Secretary will be expected to support and work alongside the Nurse coordinator and receive referrals into all aspects of our service, allocate workload and clinical visits, act as administrator for our service, and support our clinical team with enquiries. The coordination of our referral access point will be pivotal to the smooth running of our ACAH service. The Service will be the access point for 2hr Urgent Community Response (CRIS) & Virtual Ward (VW) referrals within the UHNM Footprint and MPFT Community Services, taking referrals from the Integrated Care Coordination Centre, and Acute Hospitals