HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. HICX is seeking a highly skilled and motivated Senior Solution Consultant to join our team. As a Senior Solution Consultant, you will play a pivotal role in shaping our customers' experience and driving the success of our Supplier Management Platform. With our platform, large enterprises can unlock the value of their supplier relationships by consolidating supplier data and streamlining supplier management processes.
This is an excellent opportunity for someone who is passionate about driving innovation and creating seamless customer experiences. HICX serves some of the world's largest organizations in industries such as CPG, energy, manufacturing, aerospace, and defense. By joining our team, you will contribute to transforming the way these organizations interact with their suppliers, driving greater efficiency and unlocking supplier innovation.
Responsibilities
You will be responsible for helping close, plan and implement HICX's platform for HICX customers, focusing on leading customer implementations for HICX's Fortune 5000 customers in the EU.
Implementation:
* Conceptualize solution/technical architecture & design, orchestrate POCs, technically lead implementation for HICX SBM platform.
* Provide thought leadership in technology areas associated with Master Data Management, Supplier Management, Supplier Performance, Information management, Data Quality, Data Profiling/discovery.
* Collaboratively drive solution & architecture definition with business and IT teams of the customer.
* Participate in strategic consulting projects, assessments, map solutions to client business processes, and develop value proposition & business case.
Key Performance Indicators / Measures of Success:
* Customer Success / Satisfaction (measured across implementation, customer success and sales team support) - 30%
* Project/Service Delivery - Meeting project/service deadlines on time, quality and cost. Delivering high quality requirement/function specifications and other required documentation - 70%
In addition to the above-described responsibilities, you may be assigned other duties as directed by HICX. HICX may modify your responsibilities at its discretion.
Requirements
Essential:
* 7+ years professional experience working as a team member of software implementations.
* 5+ years experience of solution design.
* Strong understanding and hands-on experience with SaaS products.
* Understanding the technical aspects of configuration, scripting and SQL with the credibility to drive and challenge cross-functional teams.
* Significant experience in software development and web technologies.
* Excellent client-facing and internal communication skills.
* Outstanding organizational skills including attention to detail and multi-tasking skills.
* Strong practical experience with Microsoft Office.
* Strong written and verbal communication skills.
Desirable:
* 2+ years' domain experience with procurement software such as Supplier Information Management or Procure-to-Pay (Coupa, Ariba, Basware, Ivalua or other specialist solutions).
* 2+ years' experience with procurement/supply chain processes and data in ERP (SAP, Oracle, PeopleSoft, etc.).
Benefits:
* Work from anywhere within the UK - we are a fully remote company.
* Private health insurance.
* Flexible PTO - 25 days of paid holiday per year + England Bank Holidays.
* Connect and socialize with the team during our company socials and off-site events.
* Additional PTO during your birthday.
* Receive Competitive Pay based on your skills and location.
* Work with a diverse, international team.
* Tons of amazing career opportunities in a fast-growing industry.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Analyst
Industries
Technology, Information and Internet
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