Job summary We are looking for an experienced receptionist to join our friendly team working full time hours ( 37 hours per week) Main duties of the job Main Duties and Responsibilities: Greet Patients Register patients according to established protocols. answer incoming calls and deal with inquiries using care navigation skills and direct patients to appropriate clinician/service. Schedule patient appointments. Emis web PATCH'S Docman 10 Footfall EPS prescriptions ensure reception area is kept tidy. safeguard patient privacy and confidentiality at all times. About us we are a friendly team consisting of 5 GP Partners consisting of 3 male and 2 female Doctors, 2 Mental Health practitioners, inhouse Physiotherapist, 3 practice nurses, 1 HCA and a GP assistant. We are a training practice so we have Trainee F2 Doctors and medical students at the practice. Prescription Clerk, Reception team and Admin team. Date posted 16 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0891-24-0003 Job locations Vista Road Newton-le-willows Merseyside WA12 9ED Job description Job responsibilities We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively. Main Job tasks, Duties and responsibilities: Answer telephone, screen and direct calls. Take and relay messages. Provide information to callers. greet persons entering the building. direct persons to correct destination. deal with queries from public and patients. monitor visitor access and maintain security awareness. provide general administrative and clerical support. Schedule appointments using Emis Web. Patchs, Patient access and NHS App - to deal with and promote to patients. process prescription requests via EPS. Keyboard skills Excellent telephone manner. For further Information or any questions on the role please email Tracy.Hinessthelensccg.nhs.uk Job description Job responsibilities We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively. Main Job tasks, Duties and responsibilities: Answer telephone, screen and direct calls. Take and relay messages. Provide information to callers. greet persons entering the building. direct persons to correct destination. deal with queries from public and patients. monitor visitor access and maintain security awareness. provide general administrative and clerical support. Schedule appointments using Emis Web. Patchs, Patient access and NHS App - to deal with and promote to patients. process prescription requests via EPS. Keyboard skills Excellent telephone manner. For further Information or any questions on the role please email Tracy.Hinessthelensccg.nhs.uk Person Specification Experience Desirable Experience of working in a GP Practice. Qualifications Essential Previous experience of working within a GP Surgery is essential. Knowledge of Emis Web is essential Person Specification Experience Desirable Experience of working in a GP Practice. Qualifications Essential Previous experience of working within a GP Surgery is essential. Knowledge of Emis Web is essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Vista Road Surgery Address Vista Road Newton-le-willows Merseyside WA12 9ED Employer's website https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)