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LCG's People and Reception Team offers support across all of our provisions to ensure all of our Purple People have a fantastic working experience! As an Apprentice Business Administrator, you would be supporting the team in relation to all administrative duties including reception work.
Role Information
If you are interested in starting a career in HR / Reception Work or Administration, this role offers a unique opportunity to develop in both fields with the support of sector experts!
Desired Skills and Qualities
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Creative
* Patience
DUTIES
* Represent the company with a positive attitude and professional appearance
* Work with the team to provide administrative support
* Ensure the reception area is welcoming and tidy
* Meet, greet and sign in all visitors in accordance with company policy and safety requirements
* Adhere to the building’s security procedures, reporting any issues to the relevant person
* Receive and respond to internal and external queries by phone (switchboard), email and in-person
* Administer postal services including deliveries/collections by courier
* Support with new starter inductions including arranging travel and accommodation
What Apprenticeship Training will you Receive?
The successful applicant will complete and obtain a Level 3 Business Administrator Qualification through Learning Curve Group.
You will be taught through:
* 4-6 Weekly 1-2-1 Sessions with your tutor
* 6 weekly hours of Off The Job Training
* The course is approx 14 month long program with 4 extra months in gateway (18 months in total)
* More info can be found here – Learning Curve Group
GENERIC DUTIES
* Conduct your role in line with the company values and expected behaviours
* Promote equal opportunities and recognition of diversity throughout the company
* Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
* Ensure confidentiality and professionalism at all times.
* Provide learners, customers and colleagues with support, advice guidance as part of your everyday role
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
We can provide this advert in an additional format if required.
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
* You must not currently hold a Level 3 in Business Administration
* You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
Why work for Learning Curve Group?
There are many reasons that make Learning Curve Group a fantastic place to work! Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me.
In addition to working for a company that has been listed as the top 100 companies to work for, for the last five years you'll have access to below benefits:
* 26 days annual leave + Bank Holidays
* Buy & Sell an additional 5 days each year
* Length of service annual leave increments starting at 2 years
* Healthcare Scheme
* Tech Scheme
* Ikea Scheme
* Cycle to work Scheme
* Paid Volunteer day each year
* Early Finish Fridays on the last Friday of every month
* Student / Teacher Discount
* Uniform
HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company it's not always possible. However, these perks are available to all staff when they attend our incredible Head Office space.
* Electric Car charging points
* Free fruit, Coffee and Tea
* Onsite Shower
* Prayer room on request or list of nearest available places of worship
EQUAL OPPORTUNITIES
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.
Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.
Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.
Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such it's only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
Recruitment Checks
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners. As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.
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