KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. To be responsible for the day to day management of Strathpeffer Pavilion.
2. To be responsible for the successful delivery of all events taking place at Strathpeffer Pavilion.
3. To manage all staff employed at Strathpeffer Pavilion.
4. To engage all suppliers required for the successful delivery of all events.
5. To liaise with all promoters staging events at Strathpeffer Pavilion.
6. To liaise with all customers booking events at Strathpeffer Pavilion.
7. To ensure high performance and presentation standards of the staff and building are maintained at all times.
8. To ensure that the financial regulations are followed at all times and to support the Facility Manager in monitoring the facility budget, reducing costs and increasing income where possible.
9. To consult with customers and staff on the operation of the facility and to ensure the Facility Manager is informed of any issues or improvements that may contribute to the effectiveness or efficiency of the facility.
10. To work effectively with all customers and user groups to ensure that customer care standards are upheld and that facilities and equipment are provided in accordance with the needs of different user groups and individuals.
11. To ensure the booking system is administered and maintained to a satisfactory standard.
12. To assist with the monitoring and collation of performance statistics and other returns as required.
13. To ensure customer information is up to date, available and delivered to High Life Highland standards.
14. To implement, monitor and review health and safety systems of work and policies within the facility (including, NOP, EAP, COSHH, Risk Assessments) and to ensure that all staff are conversant with and adhere to instructions and written procedures at all times.
15. To actively contribute to and implement the Strathpeffer Pavilion Development Plan.
16. To monitor the cleanliness of the facility and equipment and carry out cleaning duties when required.
17. To carry out regular maintenance inspections and duties in relation to buildings, surrounding areas and equipment and to maintain appropriate records.
18. To ensure that all licenses required to operate the facility are up to date at all times.
19. To be a key holder and ensure the security procedures are complied with at all times and respond to out of hours calls when required.
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