This exciting opportunity works under the guidance of our Transactional Finance Manager, focusing on essential accounts receivable tasks such as invoicing, collections, and fostering strong relationships. As an AR Associate you will play a key role in ensuring compliance with group credit policies, as well as adhering to the latest legislation and best practices.
We are looking for a driven individual with a passion for continuous improvement, who excels in planning and organisation, customer service, operational efficiency, and possesses strong communication and interpersonal skills.
Key Tasks:
* Improve accuracy and efficiency of billings and cash applications
* Perform standard AR tasks such as review credit status in order to support robust credit control
* Perform incident root cause analyses, leading to improved customer satisfaction and improved Harvey AR processes, over time
* Manage a portfolio of customers focussed on the efficient and timely cash collection, with a key goal to reduce DSO
* Support any bad debt provisioning activity as requested by line manager
* Support in the preparation of periodic aged debt reporting, analysing trends and root cause, providing insights to manage exposure.
* Perform account reconciliations as directed by Line manager
* Escalate any issues to Transactional Finance Manager in a timely manner
* Support the Transactional Finance Manager to ensure that overall delivery of AR services meets or exceeds agreed KPIs and SLAs
* Work with Transactional Finance Manager to ensure activity complies with internal controls
Requirements
* Previous experience in Accounts Receivable
* Credit Control experience, familiar with concepts such as % overdue, DSO etc
* Customer service, credit and relationship management experience preferred
* Familiarity with basic accounting concepts
* Strong Microsoft Excel and Word skills
* A motivated self-starter with a continuous improvement focus
* A fast learner, open to new ideas and an ability to engage fully with all business operations
* Good communication & interpersonal skills
* Good planning & organisation skills
* Ability to work on own initiative and to deadlines
Benefits
* Free onsite parking
* Pension Scheme
* Opportunities for career growth and development.
* Comprehensive training and ongoing support.
* Wellbeing programs
* Culligan Product discounts
* Access to ongoing learning and development through our online learning platform