JOB DESCRIPTION We're looking for you!The position is open at all our offices located in the UK.
Your Role
A national role contributing to the turnover growth of the UK branches. You will be responsible for customer retention, customer development and acquisition of new customers across defined business fields / transport modes. Furthermore, you will ensure communication and interaction between the customer and the relevant departments of the KN organisation, promoting products and customer care.
Your Responsibilities
1. To generate new Export business opportunities with a clear focus on the export SME sector
2. Execute cold calls to potential customers from your target customer list to acquire new business as well as onboarding calls with new customers regarding fulfilment of volume and quality agreements
3. To initiate the on-boarding process in alignment with the Sales and Customer Care Manager
4. To take pricing decision in alignment with Trade
5. Create, send and follow-up on proposals and presentations to customers
6. To prepare quotations using our online tools and submit our proposal to the customers
7. Analyse customers‘ needs and potential and conclude necessary steps and actions to gain business growth
Your Skills and Experiences
8. Be able to demonstrate experience in a similar role
9. Knowledge of sales processes and customer retention / customer care
10. Experience of working/managing existing Customer portfolios/pipeline
11. Strong customer and solution orientation
12. Keen to work in teams, strong willed and target oriented
13. Experience in MS Office and CRM System
14. Strong communication skills
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.