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Fitness Manager
Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll ensure our clubs operate efficiently.
Your responsibilities include keeping members happy through effective fitness processes and excellent customer service. You'll lead a team of passionate fitness staff to maximize performance.
The Role
1. Manage our team of freelance group exercise instructors to deliver top-quality classes.
2. Motivate your team to excel in fitness journey delivery, vibrant classes, and personal training, while upskilling them with the latest technology like Myzone & Mywellness and training programs from Les Mills, Hiit Company, Zumba, and others.
3. Organize and multitask across key fitness areas, from coaching members to managing class schedules.
4. Maintain a high standard of service, exceeding customer expectations and operating cost-effectively.
5. Ensure the department has a trained, compliant staff to meet business needs and health & safety standards.
6. Assist members courteously, handle feedback and complaints professionally, especially in the absence of the Leisure Club Manager.
7. Support members and team members in achieving their goals, fostering a positive and motivating environment.
The Benefits
Join us and enjoy benefits such as:
* Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
* Employee discounts on overnight stays, food, and drinks.
* Access to a gamified training platform and discounts on high street brands.
* Well-being and healthcare benefits, financial support, and employee assistance programs.
* Flexible working hours, a supportive environment, and development opportunities.
* Regular team events, reward schemes, and mental health support programs.
* Anniversary rewards, holiday purchase schemes, birthday day off, and electric car salary sacrifice schemes.
Come and be part of something special — Work, Grow & Play the Village Way!
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