Community Intern | Scriptic
Employment Terms
* Part-time paid role (20 hours per week).
* Three-month contract, with the possibility of transitioning to a full-time role in the future.
We are looking for an ambitious Community Intern to help scale our venture-backed interactive storytelling platform – Scriptic (BAFTA-nominated and available on Netflix). We are leveraging GenAI tools to produce compelling live-action dramas on mobile. Our north star vision is to unleash the world's imagination with AI creator tools and become the ‘HBO’ of story games.
Our groundbreaking phone-first format is at the intersection of film, tv & games and perfectly native-to-mobile. Our flagship series Dead Man’s Phone won acclaim by putting players in the shoes of a homicide detective solving murders through the smartphone of victims.
Scriptic content blends imagery, audio, text & video into a seamless live-action interactive experience, which can be powered by the spectrum of Generative AI tools (MidJourney, GPT-4, Sora, ElevenLabs) at a fraction of traditional media costs.
This is an incredible opportunity to join an early-stage startup, poised for breakout success, and be a key player in its scale and growth.
Notable studio achievements:
* 1.5M organic US-led installs Scriptic (iOS and Android)
* Breakout success on Netflix games service – 5M installs, top 10 worldwide
* Groundbreaking application of GenAI tools
* Viral TikTok presence (100M+ views, 400K followers)
Job Description
* Play a vital role in connecting with our audience and strengthening our community.
* Communicate with users to keep them informed about new releases, answer their questions, and provide assistance when needed.
* Identify and address bugs or issues reported by the community, assisting the development team in tracking and resolving live problems.
* Act as a bridge between the community and the team, ensuring user feedback is heard and addressed.
* Assist in managing social media accounts by scheduling posts, responding to comments, and participating in relevant conversations.
* Gather community feedback to inform future product and content strategies.
* Analyze engagement data to understand community trends and report on the effectiveness of community initiatives.
* Conduct competitor research to stay updated on market best practices for community management and identify opportunities for improvement.
Requirements
* Proficient in managing user feedback and issues, including tracking, reporting, and ensuring timely resolution.
* Desire to build and manage a community for a live-service game.
* Strong written and verbal communication skills.
* Familiarity with social media platforms.
* Ability to work collaboratively in a team environment.
* Passionate about creating and maintaining a positive community experience.
* Excellent organizational skills and the ability to manage multiple tasks simultaneously.
Bonus
* Passionate about gaming, especially if you are interested in story-driven games or crime-related content.
* Currently pursuing a degree in Communications, Marketing, or a related field.
* Previous experience in a community role or similar internship.