Transport Administrator Based at Blackburn, Lancashire. Salary Competitive & Negotiable The role of a Transport Administrator includes:- Co-ordinate the customer orders daily with regard to transportation, drivers, vehicles used and communicate information to the customers Ensure strong communication channels throughout the sales, accounts and customer support teams, ensuring that your customer is in the loop every step of the way regarding their deliveries Book in the drivers and use of 3rd party haulage companies to do pick up and drop offs of materials Plan and schedule the drivers days and hours, to maximise efficiencies and timings Planning and scheduling the use of third party carriers as well as your internal fleet Work with customers to plan routes and schedule delivery times Take responsibility for any customer issues/problems, dealing with the customer in a timely and professional manner, and reporting any major concerns to the Department Manager Build strong, long standing relations with customers, drivers and suppliers to promote the company brand and our abilities to service their needs Undertake additional duties as required, commensurate with the level of the job. Key Skills/Qualifications required A minimum of 1 year’s experience working within a transport, logistics or similar co-ordination role - maybe with engineers or similar Strong organisational and administration skills ideal for planning schedule, journeys and loads Excellent customer service and communication skills with the ability to communicate with drivers and customers effectively Ability to remain calm and focussed in a high pressure and busy environment