About us
We are the voice of Britain's transport user. We listen to the public and find out their experience of using, or trying to use, Great Britain's railways and England's bus, tram and major road networks. We bring together transport policy makers and operators so problems we identify can be fixed. Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions. We will always act in the way we believe most likely to achieve positive, lasting change for users.
The new Government has put passengers at the centre of their plans for reform and we have recently undergone a full organisation restructure.
This is an exciting opportunity for you to join an ambitious organisation at a pivotal time for transport users and for our people.
Role outline
In this role, you will use our insight to champion the need of all transport users and influence decision makers and operators to deliver improvements today, tomorrow and in the longer–term. You will make links with other policy areas and stakeholders outside transport, and have responsibility for the Policy, Insight and Strategy and Intelligence teams. As a member of the Senior Leadership Team, reporting directly to the Chief Executive, you will play a key role in the overall leadership of the organisation, living our values and leading cross–cutting projects and initiatives.
About you
We are interested in the skills and experience you bring, not just the job titles on your resume. Reflecting our ambition and commitment to be more representative of all transport users, we aim to build teams that draw upon the widest range of experiences, talent and ideas, and for that reason welcome applications from the broadest range of backgrounds and communities.
To be successful you will have:
* Senior experience in both policy and insight/research.
* Ability to think strategically, creatively, and critically.
* Excellent communication, team–building and interpersonal skills, with the ability to build relationships, work collaboratively and coordinate cross–functional teams.
* Experience as a change leader, demonstrating belief and passion in the evolution of the organisation as well as empowering innovation and creativity.
* Understanding and appreciation of passenger transport and its associated challenges.
Benefits: Generous pension scheme and 30 days annual leave (plus bank holidays), employee assistance programme, flexible working (minimum 2 days a week in the office).
How to Apply
For an informal conversation about the role and your suitability, or to discuss any adjustments you require through the recruitment process, please contact Laura Turley or Matt Malone. For further details on the role, please click Apply below.
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