Salary: Up to £28,000 per annum dependent on experience
Hours of Work: 16 - 24 hours per week (weekends required)
Role: Activities, Entertainment, Marketing
Transport Provided: No
Accommodation: No
Closing Date: 18 March 2025
Location: Sandy Balls Holiday Village, Fordingbridge, New Forest
What we need, in a nutshell
To assist the F&B Manager & Venue Manager in leading a team of Holiday Heroes to deliver a safe, efficient, and profitable food and beverage operation whilst delivering delight to guests.
What you’ll be doing
Leading by example, you’ll be assisting the Venue Manager in overseeing all aspects of operation, ensuring guests receive a market-leading level of service. To support leading and developing our Team Leaders and team members who consistently showcase our core values of being Amazing, Attentive, Lovers.
This includes:
* Lead shifts and take control of day-to-day operation.
* Ensure FOH and BOH standards are maintained and ensure team are suitably deployed and organised to complete required tasks.
* Deliver a service operation that exceeds our NPS target. Keep up to date with TripAdvisor comments and scores and communicate to wider team.
* Drive Revenue across all areas.
* Control of food margins through effective stock management and work alongside front of house and kitchen team to ensure effective stock controls.
* Maintain control of cleaning and disposable costs in line with budget, ensuring Health and Food Hygiene standards are maintained.
* Support Venue Manager and F&B Manager in development of team and provide coaching and support.
* Maintain all systems, procedures and documentation needed to conform to Health and Safety.
* Ensure all accident and incident reporting is completed in full with sufficient evidence. Be able to explain and train process to wider team.
Skills, experience and qualities you’ll need
We are looking for an Assistant Venue Manager that can help create an environment where a team thrives, and our guests can sit back and take away memories that will last a lifetime:
* Manage, lead, train and motivate a team to deliver delight.
* Support and oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
* Maximise sales whilst driving profitable growth with care and flair.
* Carry out regular stock takes and order as necessary.
* Handle deliveries and ensure health and safety regulations are always enforced.
* Oversee and contribute to any project work as part of the upcoming development.
What we can offer you
* Bonus Scheme
* Discounted Employee Benefit - Perkbox
* Enhanced Family Benefit
* Life Insurance
* Discounts on Away Resorts Holidays for you and your friends & family
* On Park Discounts
* Awards and recognition
* Team Events
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out at www.awayresorts.co.uk/careers.
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