Sales Support Assistant Annual Salary: £25,000 - £27,000 Location: West Horsley (Free Parking) Job Type: Full-time Join a leading company in the retail industry as a Sales Support Assistant. This role is perfect for those who are enthusiastic about providing exceptional customer support and are eager to contribute to sales growth. If you thrive in a vibrant, fast-paced environment and are looking for a position with varied daily tasks, this is the opportunity for you Day-to-day of the role: Assist the sales team with daily operations including order processing, responding to customer enquiries, and maintaining accurate records. Deliver outstanding customer service across multiple platforms including phone, email, and face-to-face interactions. Help prepare sales materials, product information, and promotional offers to enhance customer engagement. Collaborate with the logistics team to ensure stock is managed efficiently and deliveries are executed on time. Handle payments and oversee the order tracking process to ensure a seamless sales experience from start to finish. Contribute to the management and updating of product listings on the company website and sales catalogue. Support in generating reports and analysing sales data to help drive business decisions. Represent the company at trade shows and events, promoting our exciting range of products. Required Skills & Qualifications: Excellent organisational skills and a keen eye for detail. Strong communication skills, capable of effectively sharing information and ideas. A proactive problem-solver who can juggle multiple tasks simultaneously. Experience in customer service or a support role is beneficial, particularly within a retail setting. Familiarity with Microsoft Office and any CRM or ERP systems is advantageous. A collaborative team player who is also comfortable working independently. Resilient and adaptable, able to thrive in a dynamic work environment. Benefits: A vibrant, supportive workplace culture. Opportunities for professional growth and development. Employee discounts on a wide range of products. Be part of a company that’s passionate about customer satisfaction. To apply for the Sales Support Assistant position, please submit your CV and we'll schedule a time to discuss the finer details.