Involve Recruitment (Midlands) Ltd are working with a Lock Manufacturer to recruit for a Trainee Masterkey Advisor.
This role will come with full Masterkey training, but anyone from a Lock/Locking background or a Door Hardware manufacturer would have an advantage. Previous Customer Service experience is essential.
Working Hours:
* Monday to Friday - 37.5 hours
Salary and Benefits:
* Salary: £24,500
* Pension plan
* 25 days holidays plus bank holidays
* Career opportunities
Minimum Requirements:
* Good Maths skills - GCSE level
* Strong Excel skills
* Previous customer service experience
Key Responsibilities:
* Develop Masterkey suites, allocation and calculation to customer orders
* Transferring customer orders into product codes
* Process all orders
* Handle customer enquiries/queries
* Maintain records (both electronic and manual), ensuring these are both up to date and in good order
There is the possibility of TWO positions, so if you are good at maths, have strong attention to detail, and can work your way around Excel, please apply.
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