Account Manager JOB TITLE: Account Manager REPORTS TO : Sr Sales Manager LOCATION : Littlehampton, West Sussex, UK ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. With engineering know-how and responsive service and support around the globe, the company builds collaborative partnerships to meet technology advances, propel growth for its customers and innovate the future of power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado. POSITION SUMMARY: Prospects and penetrates existing and new accounts within a specified region or territory (UK and Ireland) to identify and pursue product and service opportunities in a variety of processes and applications, manage all aspects of sales and support activities at those accounts and/or assigned territories, and increase sales revenues and customer satisfaction. May travel to support customers. ESSENTIAL RESPONSIBILITIES: - Identifies, qualifies, and pursues sales opportunities at existing and new accounts within assigned area. - Coordinates activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts. 3 Supports distributors in indentifying, qualifying, and pursuing sales opportunities at existing and new accounts within assigned area. 4 Penetrates all levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of customer issues. 5 Produces quotations and books orders for all sales activity at assigned accounts. - Provides initial level of technical support at accounts. - Arranges for advanced levels of support from AE customer service, applications, engineering, marketing, etc. - Develops account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc. - Produces and updates account strategies and tactics. - Forecasts sales in accordance with AE processes and procedures. - Works closely with AE marketing and Engineering to ensure rapid response to opportunities and effective solution to customer issues at account. - Travels as needed to properly perform all aspects of duties for remote customers. - Performs other duties as requested. WORK ENVIRONMENT: Works in a standard office environment and uses general office equipment (phone, PC, copier, fax machine, etc.). Local travel is required; approximately 20-40% should be expected. SKILLS: - Proven sales aptitude and sales skills, both tactically and strategically. - Good working knowledge of thin film, semiconductor,and advanced coatings processes. - Excellent communication skills in writing, by phone, and group and one-on-one presentations. - Excellent organizational skills with attention to detail. - Ability to condense information into action lists. - Ability to exercise strong follow-up on commitments. - Strong team player. - Good problem solving skills and strength in managing conflicts. - Computer literacy with confidence in using Windows, spreadsheets (Excel), word processors (Word)and presentation graphics (PowerPoint) and CRM. - Ability to comprehend and relate technical product and process specifications. EXPERIENCE: Essen tial: 5 years semiconductor equipment or component sales experience, preferred in power electronics used for plasma based vacuum applications Proven experience selling and/or supporting a variety of high-tech accounts. Working knowledge of thin film industry very important semiconductor,, or advanced coatings. Prefer experience with vacuum science and plasma processing systems EDUCATION: Essen tial: Degree in Electronic Engineering, BSEE or equivalent education and/or experience