Job Title: Property Manager Location: Bedford (properties requiring visits) and home-based Division: Property Management Reports to: Senior Property Manager Hours: Full-time – 37 hours per week (Permanent) Company Overview We are a leading employee relocation management company, providing a comprehensive range of services to a diverse client base, including government and well-known brands. Leveraging our expertise in property acquisition and management, we have secured a contract to manage temporary accommodation in Bedford, supporting individuals with complex needs. Essential Duties & Responsibilities Regulatory Compliance: Ensure all properties comply with legal and regulatory standards. Sub-Contractor Management: Appoint and manage sub-contractors to ensure properties meet industry standards within budget. Record Keeping: Maintain accurate records of services, certificates, and maintenance on management platforms like Fixflo. Property Inspections: Conduct regular property visits to inspect and address any issues. Tenant Management: Manage check-ins and check-outs, including assisting tenants with initial setups and final assessments. Repairs and Maintenance: Oversee cost-effective repairs and maintain high property standards. Policy Enforcement: Implement policies such as the Abandonment Policy and Anti-Social Behaviour Policy. Stakeholder Engagement: Build relationships with council members, housing officers, and local charities. Support and Guidance: Provide support to tenants, directing them to appropriate resources for additional help. Education and/or Work Experience Requirements Local Knowledge: Strong familiarity with Bedford Borough. Communication Skills: Excellent verbal and written communication abilities. Technical Skills: Proficient in MS Office and platforms like Fixflo & Inventory Hive. Experience: Desirable experience in property and occupant management, with a thorough understanding of property legislation. Soft Skills: Ability to work under pressure, meet deadlines, and maintain a proactive approach. Physical Requirements Driving: Clean driving licence and personal vehicle required. Physical Fitness: Ability to lift light items and navigate buildings without lifts. Crisis Management: Remain calm and manage potentially volatile situations effectively. Performance Goals Probationary Period: 3 months Achieve a comprehensive understanding of the property portfolio and key management processes. Demonstrate effective use of property management tools and systems. Establish strong relationships with contractors and understand tenant needs, particularly those requiring more attention. By 6 months, the candidate should be fully competent in all aspects of the role, demonstrating effective property management across the board.