Fitzroy are recruiting a Full Time Deputy Manager for our Supported Living Plus Service in New Milton, Hampshire.
Fernhill Court is a large service where we support up to eighteen adults with learning disabilities, autism and complex needs, some of whom display behaviours that may challenge.
Every individual has their own self-contained flat, there are also communal areas where everyone can get together and socialise, as well as a large garden for summer activities.
Your role as a Deputy Manager will support a team that will focus on upskilling the people we support to achieve their goals and develop their life skills where previously they have faced challenges – this could include anything from supporting them to become independent on public transport, attending colleges and gaining employment, to enabling them to visit day centres and engage proactively in their wider community.
Purpose of the Job
You will empower and develop the team to ensure a sustainable, quality person-centred service is provided, which can truly transform people’s lives. You will be able to develop relationships with people we support and their families and have strong organisational skills, demonstrating your ability to prioritise your workload effectively and accurately.
With the support of your manager you will lead and develop your team to provide sustainable quality services which truly transform people’s lives. You will also help manage the quality, compliance, rota and financial requirements of the services for which you are responsible.
Outline of Responsibilities and Duties
Service Development
* Ensure person centred approaches are in place to deliver the outcomes the people we support want and develop activities and plans which truly transform the lives of the people we support according to their needs, wishes and aspirations.
* Engage with the local community and promote the involvement of the people we support and Fitzroy’s profile.
* Complete regular audits for quality, compliance, and business performance in line with Fitzroy requirements and report on progress, creating effective action plans for improvement where needed.
* Create and review annual business plans and take action to meet agreed performance indicators.
* Provide a safe working environment for the people we support, staff members and visitors.
Team and Resource Management
* Recruit, develop and motivate staff members and volunteers to meet the needs of the people we support to empower them to deliver a quality service which is always compliant.
* Ensure team members are performance managed effectively, giving clear expectations for standards.
* Identify areas of key responsibilities for staff members which develop their roles, adds value to the service for the people we support and engages them fully as members of the Fitzroy team.
* Ensure rotas are effectively managed to utilise resources efficiently to meet the needs of the people we support.
* Be accountable for the financial performance of your location and for the financial plans for the people you support.
* Ensure all records and reports are completed in an accurate and timely way and that administrative processes are adhered to.
* Ensure opportunities arise for the people you support to have a voice in their service, FitzRoy and the wider community in as many ways as possible.
* Promote the meaningful, active involvement of the people we support in the continuation of quality services.
* Promote equal opportunities, cultural diversity and the rights of people and ensure everyone is treated with respect and dignity.
* Establish and maintain effective communications with the people we support, their families, the local community, and local professional networks.
* Positively manage internal communications to ensure staff members, volunteers, the people we support, and family members are aware of key decisions and keep the organisation informed through the line management structure.
* Maintain a strong customer focus through continuous improvement.
About you:
* Care Sector experience is essential.
* You will have excellent computer skills with attention to detail and problem solving a high priority.
* You will be highly customer focused, a strong team player and be data and process driven.
* You will be tenacious and diligent with the ability to multi-task and work to deadlines.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
* 25 days holiday rising with service.
* Healthcare cashback plan and employee assistance programme.
* Team bonus scheme (service based roles).
* Pension and life assurance.
In Short
* Industry: Social Care
* Founded: 1962
* Location: UK
* Company size: 1000 - 4999
FitzRoy is a National Charity providing support to over 800 people with learning disabilities employing over 1700 staff.
FitzRoy was set up over 60 years ago by brave parents who turned their backs on the oppressive norms of the time, and despite many people telling them they were mad, they gave people with disabilities the chance to live in homes in communities.
Their vision helped to change the expectations of people with disabilities and their families, and today we are proud to continue the legacy. Through FitzRoy, the people we support have every chance to reach their potential, enjoy life in their communities and live a life not defined by disability. By joining us you will have the satisfaction of contributing to this work, as you help us deliver our mission.
We see the Person - FitzRoy began with one mother's belief in her child, and still today we see the unique value in every person we help.
We are Brave - We stand beside people with disabilities and their families, and together we face our challenges wherever we find them.
We are Creative - We dare to imagine a world where people are treated as equals regardless of their disability.
Leadership
Our leadership team is strong and creative and has successfully risen to the big challenges in social care. Their expertise, supported by a very strong board of trustees, ensures we are one of the few learning disability organisations to thrive and grow through a tough funding climate. Government austerity and cuts in funding continue to drive challenges within the sector, yet FitzRoy continues to remain steadfast and resilient.
FitzRoy's strategy
Support people with disabilities to flourish. We will deliver the best possible support to the people who use our services, empowering people to make decisions about what they want to achieve, and invest in fundraising to continue to transform lives.
Respect and appreciate our remarkable staff. Values driven, committed staff are the biggest asset we have. We will focus on strong leadership so that FitzRoy is a great place to work where we are all accountable, recruit the best people, and develop and retain our amazing staff.
Thrive as a values-driven care provider. The environment in which we operate has never been tougher and we need to retain our competitive edge. We will embrace digital transformation and invest in order to drive innovation and deliver sustainability now and in the future.
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