At a glance: Roles Available: Customer Deliver Hub Driver- Installer Trainee & Installer Position: Permanent Location: Killingworth CDH (Newcastle upon Tyne) Salary: Please note from 01/04/25 the expected starting rates for a Customer Delivery Hub, Installer Trainee will be £29,000 (Annual) & Installer will be 29,000 (Annual) Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply. 🚛Driver Installer Trainee’s key Responsibility: Complete the 3 month Customer Delivery Installer Trainee programme to become a fully qualified John Lewis Customer Delivery Installer. Being an ambassador for the John Lewis brand with great customer service is your number one priority. Load up your lorry with the day's deliveries working alongside the warehouse team. Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers. Installing products efficiently and quickly for our customers and demonstrating how they work once installed. Keeping up to date with new products and technologies to ensure you perform your role at your best. Maintaining a safe working environment Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses. Essential skills/experience you'll need as a CDH Driver Installer: Manual C1 UK driving licence (with a maximum of 6 points) DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card. Previous experience driving a 7.5-tonne vehicle. Previous experience in a customer-facing role. Great verbal communication skills both over the phone and face-to-face Good understanding of technology. Desirable skills/experience you can bring to the Installer role Experience of home delivery and installation of electrical and furniture products 🚛Driver Installer’s key Responsibility: Your day will see you start at the delivery hub where you are based before heading out on route where you're responsibilities will include: Being an ambassador for the John Lewis brand with great customer service is your number one priority. Load up your lorry with the day's deliveries working alongside the warehouse team. Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers. Installing products efficiently and quickly for our customers and demonstrating how they work once installed. Keeping up to date with new products and technologies to ensure you perform your role at your best. Maintaining a safe working environment Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses. Essential skills/experience you'll need as a CDH Driver Installer: Manual C1 UK driving licence (with a maximum of 6 points) DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card. Previous experience driving a 7.5-tonne vehicle. Previous experience in a customer-facing role. Great verbal communication skills both over the phone and face-to-face Good understanding of technology. Desirable skills/experience you can bring to the Installer role Installation and disconnection of white goods. TV installation. Assembly of a flat pack.