Job summary You will be a part of a busy and active dispensary team processing all relevant prescriptions as authorised by GPs and prescribing clinicians, in accordance with our established processes, policies, and procedures. You will deliver a high-quality service and deal efficiently and courteously with patient enquiries. You will have excellent computer and communication skills, a compassionate and friendly nature who can operate in a fast-paced environment while maintaining attention to detail and working well in a team. Main duties of the job To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising Doctor or Duty Doctor. To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To endorse all prescription forms as appropriate To promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Manager according to Practice Policy. To notify the authorising Doctor of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken. To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. About us In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the jobholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and procedures relating to confidentiality and the protection of personal and sensitive data. Always get patients or their representatives to confirm their date of birth or address before giving out any medication Date posted 05 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A1418-25-0001 Job locations Bungay Road Halesworth Suffolk IP19 8SG Job description Job responsibilities To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. Help at the front desk/hatch to help give out medications and collect prescription charges and that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To learn the SystmOne Ordering system. Checking against stock and ordering the correct items. To be prepared to work at least one late shift per week until 6:30pm. Handling dispensary transactions by cashing up and counting scripts. Job description Job responsibilities To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. Help at the front desk/hatch to help give out medications and collect prescription charges and that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To learn the SystmOne Ordering system. Checking against stock and ordering the correct items. To be prepared to work at least one late shift per week until 6:30pm. Handling dispensary transactions by cashing up and counting scripts. Person Specification Qualifications Essential NVQ Level 2 Pharmacy/ Dispensary Assistant qualification Desirable Overtime may be required Person Specification Qualifications Essential NVQ Level 2 Pharmacy/ Dispensary Assistant qualification Desirable Overtime may be required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cutlers Hill Surgery Address Bungay Road Halesworth Suffolk IP19 8SG Employer's website https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)