Position Details
* Permanent
* Newport, Isle of Wight
* Full time
* Competitive (based on experience)
Company Overview
LCM Systems Ltd is a market-leading design and manufacturing specialist in load measurement systems, utilised worldwide to provide innovative solutions to complex problems in challenging environments including aerospace, marine, oil & gas, offshore, heavy lifting, and hazardous areas. We are experts in delivering a comprehensive range of the highest quality standard and customised load cells along with associated instrumentation, through a 'right first time' design, manufacturing, and validation approach. Recently acquired by Interface, Inc., a high accuracy load cell manufacturer based in the USA, we are committed to expanding LCM Systems as their European hub.
The Role
We have an opportunity for an energetic and tenacious Internal Sales Representative to join our dynamic sales team. You will act as a first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service. You will also be responsible for generating new business by working with new and existing customers to ascertain and deliver their requirements, subsequently liaising with them to nurture and grow their business through a relationship-based approach. By applying excellent sales skills, you will capitalise on commercial opportunities through effective negotiations to achieve the sales targets set by the management team.
Responsibilities
* Engage with customers on an ongoing basis to accurately assess their needs and define their requirements.
* Provide clear and accurate quotations for current and prospective customers in a timely and efficient manner.
* Utilise your technical expertise to ensure the correct and most suitable technical solution is provided.
* Follow up all quotations to ensure customers are satisfied with the price, product specification, and delivery timescale. Use feedback to address any issues/concerns and ultimately close the sale.
* Negotiate skilfully, particularly in competitive situations, to ensure LCM Systems is the supplier of choice.
* Develop strong relationships with major customers, particularly with key decision-makers.
* Ensure data is accurately entered and managed within the company’s CRM system.
* Achieve targets and contribute to company growth.
* Report any competitive information gained during the quote follow-up process.
* Research and stay up to date with emerging technologies and markets, competitors, and industry trends.
* Ensure effective relationships are in place with sales colleagues and the rest of the LCM team through excellent communication, to ensure all aspects of the customers’ needs are met.
Requirements
The successful applicant will ideally have at least 3 years' experience in a technical sales role within a manufacturing business, with a record of consistently achieving sales targets. Excellent verbal and written communication skills are required, along with the ability to negotiate and influence customers at all levels. You will be expected to proactively pursue new sales and have the determination to continually strive for more.
Experience
Previous experience in a similar role is essential. Knowledge of oil & gas, marine, renewables, and heavy lifting industries would be advantageous.
LCM Systems Ltd is a fast-growing manufacturing business, specialising in load measurement solutions utilised in many different industries worldwide.
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