Job summary NHS Shropshire, Telford and Wrekin Integrated Care Board (ICB) is looking for a highlymotivated and experienced Primary Care Commissioner to take on a senior leadership role within our Primary Care Team. They will support the Head of Primary Care and PCN Development in driving forward the co- development of a resilient and sustainable primary care system in collaboration with our primary care providers. We aim to put the four pillars of Primary Care - general practice, community pharmacy, optometry and dentistry at the heart of transformation to deliver a shared ambition and vision for the future.This is an exciting opportunity to join our compassionate, inclusive, and values-driven organisation at a time of significant change and have the opportunity to help develop our vision for primary care development across our ICB. As a key member of the Primary CareTeam you will have the opportunity to be involved in high profile programmes of work,working closely with ICB colleagues and primary care provider colleagues with a central focus to improve outcomes for the population that we serve.If you are passionate about making a difference to local people, working in partnership to drive change and want to be part of a team that truly cares, apply now, and join us inshaping a health and care system that we can all be proud of. Main duties of the job NB: Previous applicants need not re-apply. The role will involve the development, implementation, integration and assurance of primary care services across Shropshire Telford and Wrekin. In order to be successful in thisrole, the postholder will be required to have an excellent understanding of the primary care sector and to have a passion for the future vision of primary care. The post holder will also be required to have excellent communication skills, including the ability to negotiate withsenior stakeholders on difficult or contentious issues.The role will lead the management of a portfolio of plans and projects with the Head of Primary care and PCN development. Significant experience in managing a portfolio ofcompeting projects and priorities is essential. The role will involve the development, implementation, integration and assurance of primary care services across Shropshire Telford and Wrekin. In order to be successful in this role, the postholder will be required to have an excellent understanding of the primary care sector and to have a passion for the future vision of primary care. The post holder will also be required to have excellent communication skills, including the ability to negotiate with senior stakeholders on difficult or contentious issues. About us We embody compassion, respect, drive, and integrity in our unique role within the STW health and care system. We value diverse contributions, drawing on the expertise and experience of local people, staff and partners, alongside high-quality intelligence to serve our communities effectively. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 942-ICB-7013553 Job locations Wellington Civic Offices Tan Bank Wellington TF1 1LX Job description Job responsibilities The role will lead the management of a portfolio of plans and projects with the Head of Primary care and PCN development. Significant experience in managing a portfolio of competing projects and priorities is essential. Ifyou are passionate about making a difference to local people, working in partnership to drive change and want to be part of a team that truly cares, apply now, and join us in shaping a health and care system that we can all be proud of. Work effectively with a variety of managers and clinicians in other organisationsrepresenting the ICB at local and regional meetings and improvement programmes pertaining to primary care including integrated neighbourhood teams/representatives working on modernising general practice, Primary Care strategy, transformation initiatives/offers. Establishing & maintaining sound communication and information sharing among ICB and co-ordination of aggregated information for a series of information requests & returns required by NHS England and/or ICB committees, preventing replication and ensuring comprehensive and consistent programme reporting both within and out of the ICB/ICS. Link with ICB lead managers and members of primary care teams to support & deliver at scale where possible assurance of project progress & achievement through shared knowledge, information sharing & deployment of project specific activity. Address inter-dependencies and ensure alignment of work programmes and priorities is evident at ICB & ICS level. The below measures help assess how effectively we foster a compassionate culture, communicate our optimism, engage with stakeholders to drive positive change, are transparent in decision making and ensure our efforts are aligned with the priorities of our communities to address health outcomes and inequalities. Ambition - our commitment to success is shown through supporting and trusting our people to tackle challenging tasks with integrity and creativity. Compassion - our shared purpose, supported by our empathetic, inclusive approach where the contributions of all are valued as we work together to reduce inequalities. Optimism - where our drive for improvement will be shared with clarity, enthusiasm, and openness. Focus - where our efforts are concentrated towards, to improve health and wellbeing with the people of STW. These values are measured by evidence of behaviours captured through performance appraisals, feedback from ICS partners and staff surveys and our lived experience groups. Additionally, we ensure transparency in decision-making and ethical considerations in our records, and wedemonstrate the impact of lived experiences in developing and tracking plans. The ICB recognises the need for its workforce to represent the diversity of the population it serves and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the NHS, and would encourage applications from under-represented groups, including those from BME communities and disability groups. In addition to a competitive salary you will also benefit from access to the generous NHS Pension Scheme as well as plenty of NHS exclusive discounts too. The successful candidate will be appointed to NHS Shropshire, Telford and Wrekin ICB. They will be based in Wellington, Telford. They will, however, be required to work across the whole of the beautiful and extensive rural area covered by Shropshire, Telford and Wrekin ICS, and therefore must have the ability to meet the travel needs of the post. The post holder will: Be responsible for supporting the development of, and leading on, key programmes of work pertaining to the ICB Primary Care Strategy and transformation of Primary Care. Be a strong advocate for quality improvement for the ICB footprint overseeing the implementation of the programme of projects in primary care and realising the ambitious timescales that have been set nationally and locally. Provide specialist knowledge and take the lead and build work programme(s) and projects that retain existing staff groups in general practice and make STW a preferred place of employment. Manage the Primary Care work programme. Champion new roles and ongoing support offers available to primary care networks ensuring co-designed offers address support, professional and developmental needs in liaison with other experts and higher education organisations. Develop and maintain strong and positive working relationships with Primary Care Teams at place, Primary Care Networks and all relevant staff groups and ongoing management of relationships with stakeholders to ensure effective service delivery and quality improvement. Be responsible for the financial transaction approval of team members in support of the Head of Primary Care. Manage the Primary Care Partnership Managers. Lead the Primary Care Team in the absence of the Head of Primary Care and PCN Development Job description Job responsibilities The role will lead the management of a portfolio of plans and projects with the Head of Primary care and PCN development. Significant experience in managing a portfolio of competing projects and priorities is essential. Ifyou are passionate about making a difference to local people, working in partnership to drive change and want to be part of a team that truly cares, apply now, and join us in shaping a health and care system that we can all be proud of. Work effectively with a variety of managers and clinicians in other organisationsrepresenting the ICB at local and regional meetings and improvement programmes pertaining to primary care including integrated neighbourhood teams/representatives working on modernising general practice, Primary Care strategy, transformation initiatives/offers. Establishing & maintaining sound communication and information sharing among ICB and co-ordination of aggregated information for a series of information requests & returns required by NHS England and/or ICB committees, preventing replication and ensuring comprehensive and consistent programme reporting both within and out of the ICB/ICS. Link with ICB lead managers and members of primary care teams to support & deliver at scale where possible assurance of project progress & achievement through shared knowledge, information sharing & deployment of project specific activity. Address inter-dependencies and ensure alignment of work programmes and priorities is evident at ICB & ICS level. The below measures help assess how effectively we foster a compassionate culture, communicate our optimism, engage with stakeholders to drive positive change, are transparent in decision making and ensure our efforts are aligned with the priorities of our communities to address health outcomes and inequalities. Ambition - our commitment to success is shown through supporting and trusting our people to tackle challenging tasks with integrity and creativity. Compassion - our shared purpose, supported by our empathetic, inclusive approach where the contributions of all are valued as we work together to reduce inequalities. Optimism - where our drive for improvement will be shared with clarity, enthusiasm, and openness. Focus - where our efforts are concentrated towards, to improve health and wellbeing with the people of STW. These values are measured by evidence of behaviours captured through performance appraisals, feedback from ICS partners and staff surveys and our lived experience groups. Additionally, we ensure transparency in decision-making and ethical considerations in our records, and wedemonstrate the impact of lived experiences in developing and tracking plans. The ICB recognises the need for its workforce to represent the diversity of the population it serves and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the NHS, and would encourage applications from under-represented groups, including those from BME communities and disability groups. In addition to a competitive salary you will also benefit from access to the generous NHS Pension Scheme as well as plenty of NHS exclusive discounts too. The successful candidate will be appointed to NHS Shropshire, Telford and Wrekin ICB. They will be based in Wellington, Telford. They will, however, be required to work across the whole of the beautiful and extensive rural area covered by Shropshire, Telford and Wrekin ICS, and therefore must have the ability to meet the travel needs of the post. The post holder will: Be responsible for supporting the development of, and leading on, key programmes of work pertaining to the ICB Primary Care Strategy and transformation of Primary Care. Be a strong advocate for quality improvement for the ICB footprint overseeing the implementation of the programme of projects in primary care and realising the ambitious timescales that have been set nationally and locally. Provide specialist knowledge and take the lead and build work programme(s) and projects that retain existing staff groups in general practice and make STW a preferred place of employment. Manage the Primary Care work programme. Champion new roles and ongoing support offers available to primary care networks ensuring co-designed offers address support, professional and developmental needs in liaison with other experts and higher education organisations. Develop and maintain strong and positive working relationships with Primary Care Teams at place, Primary Care Networks and all relevant staff groups and ongoing management of relationships with stakeholders to ensure effective service delivery and quality improvement. Be responsible for the financial transaction approval of team members in support of the Head of Primary Care. Manage the Primary Care Partnership Managers. Lead the Primary Care Team in the absence of the Head of Primary Care and PCN Development Person Specification Knowledge, Training and Experience Essential Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area Extensive knowledge and expertise of Primary Care, Strategy and Transformation functions Proven and significant leadership experience. Evidence of post qualifying and continuing professional development Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Communication Skills Essential Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others. Analytical Essential Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution Planning Skills Essential Evidence of planning and delivering programmes and projects and services on time Autonomy Essential Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation Management Skills Essential Skills for direct line management and job management. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills Equality and Diversity Essential Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda. Demonstrates knowledge and understanding of equality of opportunity and diversity. Person Specification Knowledge, Training and Experience Essential Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area Extensive knowledge and expertise of Primary Care, Strategy and Transformation functions Proven and significant leadership experience. Evidence of post qualifying and continuing professional development Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Communication Skills Essential Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others. Analytical Essential Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution Planning Skills Essential Evidence of planning and delivering programmes and projects and services on time Autonomy Essential Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation Management Skills Essential Skills for direct line management and job management. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills Equality and Diversity Essential Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda. Demonstrates knowledge and understanding of equality of opportunity and diversity. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Shropshire, Telford and Wrekin Integrated Care Board Address Wellington Civic Offices Tan Bank Wellington TF1 1LX Employer's website https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)