Fines Officer
Hours: Monday - Friday 37 hours a week
Location: Ailsa House, Gildersome, Morley (LS27 7LE)
Full time in the office
Long-term temporary contract: Chance of extension subject to business requirements
Pay: £11.59 per hour rising to £11.88 per hour.
Role Overview:
We are currently recruiting for a full time Fines Officer to join the Collection and Enforcement team in Gildersome, Morley. You will be joining a great, close-knit team working with 12 different police forces, covering the whole north of the country. This is a very interesting role, carrying out effective and efficient administration duties within the Enforcement Department.
Responsibilities will include:
1. Dealing with calls from a diverse range of users, managing large volumes of calls effectively and remaining calm.
2. To deal effectively with public and internal enquiries over the telephone.
3. Operating all basic office equipment e.g., photocopier.
4. Handling incoming and outgoing mail.
5. Using a range of computer software and hardware including Word, Excel, and Outlook.
6. Transferring documents to other courts.
7. Initiating enforcement action.
8. Setting payment rates for unpaid fines.
9. Checking intelligence systems.
Requirements:
* Good communication skills, both oral and written.
* Customer service experience.
* Able to work as part of a team and use own initiative.
* Time management skills.
* Positive can-do attitude.
* A DBS check will be conducted for this position.
About Us:
We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal.
#J-18808-Ljbffr