FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
FM has an exciting opportunity for a Claims Adjuster to work in our London Operations Claims office based in Maidenhead. There may also be the option for this role to be based out of the London office following the initial training period.
The role will involve the investigation, negotiation, and settlement of predominantly large, complex Property and Business Interruption claims emanating primarily from the UK and also the wider Operations territory including the Middle East and Africa. This is a great opportunity for someone looking to further their career in a supportive and encouraging team environment.
With responsibility for developing and nurturing relationships with our policyholders, we will provide you with training to confidently investigate, mitigate, and lead all aspects of large commercial property claims. Adjusters are empowered to resolve and settle all assigned claims within the terms of the policy, for FM Affiliated and FM clients. The successful applicant will need to demonstrate a high level of personal credibility through outstanding interpersonal skills and an aptitude for negotiation.
As experience develops, this position also becomes integrated with the account team providing customised workshops, pre-loss preparation as well as policy and claims consulting.
Successful candidates will enroll in FM’s adjuster training program participating in formalized training classes in the US, self-study, and trailing experienced Adjusters.
Education & Experience:
1. Degree qualified, preferably within an engineering discipline.
2. Proven commercial property claims experience or experience of working within a high-volume high net worth homeowners claims environment.
3. Progressing to or commitment to gaining ACII qualifications or equivalent would be an advantage.
4. Full driver’s license and passport.
Skills:
1. Strong communication and interpersonal skills, including negotiating and consulting.
2. Good judgement and timely decision making.
3. Motivated, manages time and priorities efficiently.
4. Comfortable with and interested in technical analysis of complex loss situations. Ability to comprehend financial and operational impact to the insured.
5. Critical and analytical thinking, results-driven and outstanding consensus-building skills.
6. Willingness to travel.
In return, you will receive a competitive benefits package which includes:
1. Final Salary Pension Scheme.
2. Private medical insurance.
3. Incentive Plan.
4. Fitness Reimbursement Plan.
5. 2 Global Well-being days per annum.
6. Annual Volunteer Day.
7. Emotional well-being and mental health assistance programme.
FM is a people-driven business. It is our ability to harness the power of our diversity that allows us to create the unique, world-class services we’re known for.
We’re committed to attracting a talented and diverse workforce and fostering a culture of inclusion that allows diversity to thrive and seed innovation.
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