Home Ownership Support Co-ordinator – Social Housing (Temporary Contract) Recruiting Agency: Hyperion Partners Are you an organised and customer-focused Home Ownership Support Co-ordinator looking for a temporary role in the social housing sector? Hyperion Partners is working with a leading housing provider to recruit for this exciting opportunity, where you’ll support homeowners, leaseholders, and shared ownership residents with key housing services. Role Details Job Type: Temporary Location: London Hybrid/Remote Working Pay Rate: £20-25 Duration: 3 months, with potential for extension. Start Date: Immediate or as agreed. Key Responsibilities As a Home Ownership Support Co-ordinator, you will: Provide administrative and customer service support to leaseholders and shared owners. Assist with service charge queries, billing, and payment processing. Support resales, staircasing, and right-to-buy/right-to-acquire processes. Maintain and update homeownership records and housing management systems. Liaise with internal teams, legal representatives, and external stakeholders to ensure smooth operations. Handle enquiries and complaints professionally, ensuring a high standard of customer service. Support compliance with lease agreements, housing regulations, and organisational policies. Requirements Experience: Previous experience in homeownership, leasehold management, or housing administration within the social housing sector. Knowledge: Understanding of service charges, leasehold agreements, and housing regulations. Skills: Excellent communication, organisation, and problem-solving skills. IT Proficiency: Familiarity with housing management systems (e.g., Orchard, Northgate, Civica) and Microsoft Office. Attributes: A proactive and detail-oriented approach, with a strong focus on customer service. Why Join? Work for a respected housing organisation dedicated to supporting homeowners. Gain valuable experience in homeownership services and social housing. Receive expert guidance and support from Hyperion Partners, a specialist recruitment agency in the sector. How to Apply Email your CV to (url removed) Contact Ade Kargbo at Hyperion Partners on (phone number removed) for a confidential discussion