We currently have a number of opportunities with a number of our retail clients for you to join our team in Northern Ireland.
Lodge Security is a leading provider of security and loss prevention solutions. With over 100 years of experience, we offer a comprehensive range of services including guarding, electronic security systems, and investigative services. Our commitment to excellence and innovation has made us a trusted partner for businesses across various sectors. At Lodge, we pride ourselves on our professional team and our ability to deliver tailored security solutions that meet the unique needs of each client.
Role Overview:
* Monitor the store’s security systems and respond to alarms or suspicious behavior.
* Patrol the retail location to watch for theft or safety hazards.
* Monitor the flow of customers in and out of the store and ensure their safety.
* Detain shoplifting suspects and work with Police as required.
* Manage access control measures as per store policy.
* Investigate and report incidents of theft or damage to the property or merchandise.
* Provide customer service by answering questions and directing shoppers to desired products.
* Collaborate with other teams, such as store management or loss prevention, to enhance the security of the store.
* Stay up-to-date on the latest security procedures and policies to ensure a safe environment.
* Communicate effectively with store management, store employees, customers, and Police.
* Comply with all instructions from store management in a courteous and professional manner as an ambassador of your employer.
Experience and Requirements:
* Valid SIA license
* The right to work in the UK and a 5-year checkable history
* Excellent customer service, people skills, organizational skills and time management
* Smart and presentable in appearance. Polite and proactive in engaging customers
* Ability to follow company procedures and policies
* Experience operating as a Security Officer with retail or leisure experience desirable
* Able to stay calm in a highly pressured environment.
* Able to report to emergency services and control room when required.
Why Join Us?
At Lodge Service, we value trust, integrity, and customer service excellence. If you are dedicated to these principles and want to be part of a company that truly values its employees, we would love to hear from you.
How to Apply:
Please share your CV or reach out if you would like to discuss the opportunities in more detail.
At Lodge, we’re committed to creating an inclusive culture where people feel comfortable being themselves. We recognize that this is a journey, and it’s one we are proud to be taking. Diversity in our teams is our greatest strength, and we want to create a place to work where everyone can reach their full potential.
Lodge is Disability Confident Committed. We guarantee to interview all applicants who have a disability provided they meet the essential criteria for the role. If this applies to you, please flag that you have a disability in your application, and we will contact you to check if there are any adjustments or special arrangements that you need to help you with either the application process or for an interview.
* Date Posted: Posted 2 weeks ago
* Expiration date: October 13, 2024
* Location: Belfast, UK and Londonderry, UK
* Job Title: Security Officer
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