Location: Blended between office and home (England and Wales). Time in office negotiable We are an innovative and mission-driven charity dedicated to creating lasting change. We believe that strong leadership and unified teams are key to driving positive impact, and we are looking for an experienced and passionate individual to join us as our Leadership and Team Development Lead. As the Leadership and Team Development Lead, you will play a critical role in shaping the future of our organisation. You will design, implement, and oversee leadership and team development programmes that will strengthen our leadership capabilities at all levels. This is a unique opportunity to collaborate with senior leaders, managers, and emerging talent to help build a culture of collaboration, inclusion, and innovation across the charity. Key Responsibilities: Design and deliver leadership and team development programmes that align with our strategic goals. Work closely with senior leaders and managers to identify development needs and tailor initiatives accordingly. Foster a culture of continuous learning, collaboration, and inclusion through targeted leadership training. Support the development of emerging talent within the charity to ensure a strong leadership pipeline. Monitor and evaluate the effectiveness of development programmes and make recommendations for improvement. About You: We are looking for an experienced professional with a proven track record in leadership and team development. The ideal candidate will have: A strong background in designing and implementing leadership development programmes. Excellent communication and interpersonal skills, with the ability to build relationships at all levels. A passion for fostering a culture of collaboration, inclusion, and innovation. Experience in working with senior leaders and managers to support their growth and development. A strategic mindset with the ability to align development programmes to organisational goals. Why Join Us? This is a fantastic opportunity to make a real impact on the future of our organisation and the people we support. You will work in a collaborative, values-driven environment where your contributions will be recognised and valued. We are committed to your professional development and offer a range of benefits to support your well-being. If you're ready to help shape the future of leadership and team development within a growing charity, we d love to hear from you. Apply today and take the next step in your career Apply with your cv and cover letter detailing how you meet the below essential criteria. Proven experience in leadership development or organisational development, ideally within the charity, public, or not-for-profit sector Strong knowledge of leadership theories, models, and best practices, with the ability to apply these in real-world settings. Experience designing and delivering leadership training, workshops, and coaching interventions - both virtual and face-to-face. Exceptional communication and interpersonal skills, with the ability to engage and inspire senior leaders and staff at a levels Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives from debt to evictions to trouble at work and you can be key to them getting the support they need in the quickest, easiest, and most effective way. Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed. We re a flexible employer, so this role may suit anyone who d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview. The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. More information about the role is in the candidate job pack. If you would like to apply, please submit an anonymous CV and a cover letter (no more than 2 pages) that addresses the role profile within the job pack.