Job Title: Operations Manager – Short-Term & Airbnb Property Management
Location: London
Employment Type: Full-Time
About Us:
StayinLondon is a dynamic property management company specializing in short-term and Airbnb rentals since 2016. Our mission is to provide exceptional service to property owners and guests, ensuring seamless operations and unforgettable stays. Based in the heart of London, we manage a diverse portfolio of properties and are committed to growing our presence in the market.
Role Overview:
We are seeking a proactive and experienced Operations Manager to oversee the day-to-day operations of our property management business. The ideal candidate will have a strong background in hospitality or property management, excellent organizational skills, and a passion for delivering outstanding service.
Key Responsibilities:
* Property Oversight: Manage a portfolio of short-term rental properties, ensuring they are well-maintained, clean, and guest-ready at all times.
* Team Management: Lead and motivate a team of guest service coordinators to ensure top-tier performance.
* Guest Experience: Oversee the guest journey, from check-in to check-out, ensuring all touchpoints meet or exceed expectations.
* Owner Relations: Act as the primary point of contact for property owners, providing regular updates and addressing concerns promptly.
* Logistics Coordination: Develop and manage schedules for cleaning, maintenance, and property inspections.
* Inventory Management: Ensure supplies and amenities are consistently stocked across all properties.
* Process Optimization: Identify and implement operational efficiencies to enhance overall performance.
Key Requirements:
* Proven experience in operations, property management, or hospitality.
* Strong team management skills.
* Multitasking abilities and taking initiative
* Strong focus on process improvement
* Excellent communication and interpersonal skills.
* Knowledge of the London property market and short-term rental industry is a plus.
* Ability to work flexible hours, including weekends, to address operational needs.
What We Offer:
* Competitive salary based on experience - from £32k p/a
* Opportunity to play a pivotal role in a growing company.
* Hands-on experience in the dynamic short-term rental industry.
* A collaborative and supportive work environment.
* Travel card, iPhone, Apple laptop.
How to Apply:
If you are ready to take on this exciting challenge and have the skills and experience to excel, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for this role.
Application Deadline: February 28th, 2025
Join us and help shape the future of short-term property management in London!
#J-18808-Ljbffr