Front of House- Luxury clinic
Location: Luxury Clinic, West London
Salary: £26,500 per year + Generous Commission & Bonus Schemes
Employment Type: Full-Time inc weekend work
Are you passionate about delivering exceptional customer experiences and driven by the thrill of making successful conversions? Join this dynamic and fast-paced luxury clinic in West London, where excellence in client care meets cutting-edge skincare and beauty solutions.
The Role
As a Front of House you will be the first point of contact for our esteemed clientele, delivering impeccable service while actively driving sales and fostering meaningful customer relationships. This is not your average front-of-house role—your success will come from a proactive approach to sales and your ability to guide customers confidently toward their desired outcomes.
What You’ll Be Doing:
* Providing a luxury-level welcome and experience to all clients, reflecting the clinic’s prestige.
* Actively engaging with clients to understand their needs, offering tailored recommendations for treatments and products.
* Building strong, trust-based relationships with customers, ensuring repeat business and referrals.
* Meeting and exceeding sales targets by converting inquiries into bookings and product sales.
* Educating clients on the benefits of our skincare and beauty treatments, demonstrating enthusiasm and product knowledge.
* Managing bookings, ensuring smooth coordination and communication across the team.
About You
We’re looking for an individual who is:
* Sales-Driven: You thrive on meeting goals and closing sales in a way that feels seamless and natural.
* Customer-Centric: Your passion for delivering exceptional service ensures every client feels valued and cared for.
* Knowledgeable: A keen interest in skincare and beauty is highly desirable, with the willingness to learn and grow in this field.
* Professional & Polished: You bring a high level of professionalism to every interaction, with an impeccable presentation to match our luxury brand.
* A Relationship Builder: Your interpersonal skills allow you to connect with diverse clientele and build long-term relationships.
* Willing to learn: Full training is provided at the clinic, we just need the eagerness to get suck in!
What We Offer:
* Competitive Base Salary: Starting at £26,000 per year.
* Lucrative Commission & Bonus Schemes: Rewarding your hard work and results.
* Training Opportunities: Enhance your knowledge of luxury skincare and beauty treatments.
* Beautiful Work Environment: Based in a stunning clinic in West London.
* Career Progression: Be part of a growing company where your efforts are recognised and rewarded.
How to Apply:
If you’re ready to bring your passion for sales, beauty, and exceptional service to our luxury clinic, we’d love to hear from you! Please submit your CV and a cover letter detailing your relevant experience and what excites you about this role.
Take the next step in your career and join a team that values excellence, innovation, and results.
TIPA are the acting recruitment agent for this role.
Job Types: Full-time, Permanent
Pay: £26,500.00 plus commission and bonus scheme
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
* Yearly bonus
Schedule:
* Weekdays
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* customer service: 1 year (required)