Team – Facilities Working Pattern - Office based – 5 days per week in the Vitality London Office. Full time, 37.5 hours per week. We are happy to discuss flexible working Top 3 skills needed for this role: Excellent communication skills. A good understanding of building services, IT/AV/Telephony systems, and maintenance procedures for conducting site inspections and resolving technical issues. Flexible & Adaptable. What this role is all about: As a Facilities Coordinator, you will oversee daily operations of Facilities Management Services and coordinate with service providers for seamless delivery. You will act as the primary contact for customers, addressing inquiries and resolving issues promptly, and ensure the smooth functioning of building services, adhering to current procedures and legislation. Key Actions You will be the first point of contact and monitor the day to day FM issues. Ensuring effective communication with staff and management as necessary, and to agreed specifications, timescales and costs. Production, monitoring and maintenance of the security card access system for the business, ensuring adequate security is maintained. Provide management and support for on site events. To assist with when required opening, sorting and distribution of the post, filing, stationary stock control etc. You will co-ordinate the activities of contractors on site to ensure that all jobs are completed in a timely and efficient manner. Provide cover whenever necessary for reception in order to maintain continuity of service. To ensure that the company complies with Health and Safety legislation by carrying out basic tasks such as induction’s, work station assessments and monthly inspections as required. Acts as Emergency Co-ordinator in emergency evacuation procedures to ensure safety of staff. To raise PO’s through an automated finance system and process invoices for payment. Ensure that local and role specific Treating Customers Fairly requirements are met in line with key outputs. To effectively manage stakeholder expectations. To conduct daily site inspections utilising an excellent technical knowledge to ensure early fix and maintenance procedures are deployed. Working closely with the IT team to ensure all onsite IT/AV/Telephony issues are quickly identified and resolved. To provide support and assistance to all areas within the Property & Facilities function. What do you need to thrive? PC literate with keyboard skills Competent in all relevant MS applications, eg Word, Excel and Power Point, Outlook etc 12 months experience in an FM role or 2-3 years general business experience. Organisational Skills: Managing multiple tasks such as security card systems, event support, office moves, and daily inspections requires strong organizational abilities. Problem-Solving Skills: Ability to quickly identify and resolve issues, ensuring minimal disruption to business operations. Attention to Detail: Ensuring compliance with Health and Safety legislation, processing invoices, and maintaining security systems requires meticulous attention to detail. Leadership and Coordination: Acting as an Emergency Coordinator and managing on-site events and contractors necessitates leadership and coordination skills. Administrative Skills: Tasks such as raising purchase orders, processing invoices, and maintaining stock control require solid administrative capabilities. So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About You About Us We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024 Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we’re the right fit for you? We can’t wait. Unable to show this video due to your cookie preferences Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.