Belmont Recruitment are currently looking for an experienced Pensions Administrator to join Wirral Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
* Create and maintain active member records to ensure data quality and comply with statutory disclosure requirements and business requirements
* Process Scheme AVCs and Additional Pension Contribution (APC) contracts, along with updating existing contracts including ARCs and Added Years
* Analyse and assess the accuracy of data automatically processed and interfaced from disparate employer systems into the Pension Administration system
* Work to well defined business process to assist in the production of statistical and qualitative performance targets
* Determine eligibility, calculate and process short service refunds of contributions, ensuring the appropriate regulations and are applied within section performance targets
* Process deferred benefits which have minimal routine membership adjustments
* Process outgoing and incoming mail, scanning and filing documents from all service areas within the Fund; indexing casework to initiate work flows, including interrogation of member records.
* Deal with routine correspondence for active, deferred and pensioner members including processing changes of address, bank details and tax codes
* First point of contact either by telephone or face to face dealing with death notifications, bereaved family members on a daily basis.
Requirements:
* Knowledge of the Local Government Pension Scheme
* An understanding of HMRC and related legislation
* Excellent literacy and numeracy skills
* Good interpersonal skills
* Understanding of confidentiality requirements
* Demonstrate the ability to analyse information and make an appropriate decision on a course of action
* Experience of basic data input entry to business support systems
* Experience of working in a customer service or financial environment
Location - Birkenhead/Hybrid
If this role would be of interest, please apply with an up to date CV as soon as possible