Job summary The Wells Health Division of Maidstone & Tunbridge Wells Hospitals NHS Trust has a vacancy for a Part Time (22.5 hrs - 0.6 FTE) administrator to join their busy and friendly team within their Radiology Department at Fordcombe Hospital The Radiology service provides a wide range of services within various imaging modalities, including CT, X-Ray, MRI, Ultrasound, Mammography, and Interventional Procedures. This is an exciting time to be part of radiology with the expansion of our services through the Wells Health Brand. This post would be suitable for someone with a wealth of administration experience, not limited to a healthcare setting, though this would be advantageous. The ideal applicant must have excellent interpersonal skills, be pleasant and personable with good organisational skills and the ability to work under pressure to strict deadlines as part of a team. They should have a desire to expand beyond their current experiences with a willingness to meet new challenges. We currently offer a 5-day diagnostic service between 7am to 8pm. Shift pattern will be 7.5 hours, 7am to 8pm on rotation. This post will require 3 shifts per week. We aim to be flexible and accommodating. Main duties of the job The post holder will work with a patient centred approach as part of a team providing a high quality of service to patients and staff with particular responsibility for managing appointments for a range of complex Radiology procedures, working within local and national KPIs. The postholder will be required to undertake reception duties, book appointments, use departments IT systems and manage telephone queries appropriately. Work on own initiative and knowledge to prioritise and manage the workload and liaise with radiography and medical leads to escalate service pressures. About us Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent employing more than 8000 staff. The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex. Fordcombe Hospital is in a beautiful rural location on the outskirts of Tunbridge Wells near the village of Fordcombe. It comprises of outpatients, wards, theatres, physiotherapy, pharmacy, pre operative assessment departments as well as the Radiology Department itself. Date posted 20 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 359-7014782 Job locations Fordcombe Hospital Fordcombe Road Fordcombe, Tunbidge Wells TN3 0RD Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. Interview Date: TBC. Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. Interview Date: TBC. Person Specification Qualifications Essential NVQ Level 3 or equivalent level experience Experience and Knowledge Essential Evidence of administration experience Experience and evidence of using databases and IT systems Experience and evidence of team working Desirable Hospital experience preferably in a radiology department Knowledge and/or experience of the Soliton RIS system Knowledge and/or experience of Allscripts and Sunrise or other PAS application Basic knowledge of medical terminology Supervisory Experience Skills Essential Good interpersonal skills both verbal and written Good organisational ability Able to use initiative and work under pressure Evidence of team working Demonstrate good time management skills Ability to compassionately manage sensitive situations Person Specification Qualifications Essential NVQ Level 3 or equivalent level experience Experience and Knowledge Essential Evidence of administration experience Experience and evidence of using databases and IT systems Experience and evidence of team working Desirable Hospital experience preferably in a radiology department Knowledge and/or experience of the Soliton RIS system Knowledge and/or experience of Allscripts and Sunrise or other PAS application Basic knowledge of medical terminology Supervisory Experience Skills Essential Good interpersonal skills both verbal and written Good organisational ability Able to use initiative and work under pressure Evidence of team working Demonstrate good time management skills Ability to compassionately manage sensitive situations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Fordcombe Hospital Fordcombe Road Fordcombe, Tunbidge Wells TN3 0RD Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)