Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as our Operations Process & Training Lead. As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability Please note this role is 40 hours per week. How will you make an impact? Making sure all work processes are clearly documented, regularly reviewed, and kept up to date Producing comprehensive documentation on requirements and specifications Establishing a system for colleagues to share ideas and improvements and ensuring timely feedback is provided Working with stakeholders to enhance training programs and develop materials that effectively support all operational roles Designing induction courses for new warehouse colleagues and managing them through our eLearning platform Developing Area Champions who deliver high quality coaching and training Working with the Performance and Planning Manager to drive and implement continuous improvement initiatives You'll fit right in if You have a solid understanding of warehouse operations and systems like Manhattan Warehouse Management or similar You’re experienced in designing and delivering training programs, including creating effective training plans and materials You’re confident using IT software such as Microsoft Word, Excel, Project, and Visio, with strong analytical and data skills You’re an excellent communicator with great interpersonal and leadership skills, and you know how to coach and develop others You thrive under pressure, embrace change, and collaborate effectively with others What's in it for you? Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive: Base salary of £29,000 - £32,000 per annum Bonus of up to £700 per annum 40-60% discount across our range of products 33 days holiday (inclusive of bank holidays) Company pension scheme Take the next step in your career with Outdoor & Cycle Concepts and inspire others to embark on their next adventure. Apply today and let’s explore the great outdoors together