MCS is delighted to be recruiting for a highly renowned Insurance Broker, who are expanding their Commercial team by adding a Claims Handler (Commercial Insurance) skilled in the handling of claims and customer service. This is a fantastic opportunity to join a business at a time of exciting growth. Existing understanding of various insurance products is essential. This is a brand new, full-time permanent job opportunity which can be worked from anywhere in Northern Ireland in what can be a largely remote role if desired. Working week of Monday to Friday, 9am - 5pm. Your Package Package of £25,000-£30,000 Life assurance Matched pension Critical illness Income protection What your day would look like Management of new and existing claims through excellent customer service and administration Taking first notification of accidents/losses from clients and arranging onward reporting to insurers, as well as managing the claim to settlement Fair treatment of customers at all times, ensuring every claim is dealt with accurately and efficiently Ensure clients are afforded empathy, next steps are provided, and they are informed what to expect Ensure all claims are processed accurately and effectively, and in accordance with business procedures Ensuring all correspondence is attached to the claim file to ensure a complete trail from beginning, progress, settlement Ad-hoc tasks and administration Your skills Previous experience of Claims Handling within Commercial Insurance Demonstrable client / customer management skills in supporting sales teams Excellent diary and workload management skills CII qualification (or similar) is desirable but not essential Knowledge of Open GI (or similar) insurance software knowledge is desirable but not essential To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Josh Craig at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the sameMCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. Skills: claims handler commercial insurance customer service claims processing