Position: Business Change Partner
Band: 5
Salary: £56,031 - £62,261
Location: Liverpool/Birmingham/Newport
Term: Permanent
Hours: Full Time
Closing Date: 28/10/24
Are you passionate about guiding people through change? Do you excel at helping teams to embrace new ways of working and enhancing their capabilities? Join us as a Business Change Partner and drive impactful people focused change across CCS.
The Role:
As a Business Change Partner, you will facilitate and manage the people side of change of strategic projects. Working with senior leaders, you will champion effective and well-executed change management practices across CCS. Your efforts will support our strategic goals and drive an inclusive work environment.
HR Directorate Overview:
As the HR directorate, we recognize our people are our biggest asset. We are responsible for the people strategy which prioritizes:
* recruitment and retention
* inclusion and diversity
* change management
* employee wellbeing
* learning and development
* reward and recognition
* workplace services
Performance management, writing policies, ensuring we offer a competitive pay and benefits package, recruitment, and learning and development are just some of the work streams the HR team is involved in.
We partner with our people so that together we can maximize our strategic contributions, foster an engaging culture, and make CCS a great place to work.
Team Summary:
You will join a dedicated team of change professionals, working together with projects and leaders to implement strategic change. Our team is committed to excellence in delivery, ensuring that change is managed effectively and sustainably across CCS.
Key Accountabilities:
* Develop and implement change management strategies for elaborate projects, aligning with organizational goals and our values.
* Partner strategically with directorates to understand and assist their unique change needs and create tailored interventions.
* Design and implement communication and engagement strategies to enhance clarity and support for change.
* Work with project leaders to integrate change management into broader project plans.
* Work cohesively with projects to ensure effective stakeholder mapping and engagement at all levels.
* Identify people-related risks and business impacts, working collaboratively to develop mitigation strategies to ensure successful outcomes.
* Deliver targeted workshops and training to build resilience and readiness; ensuring all levels of the organization are prepared for the upcoming change.
* Monitor and evaluate the effectiveness of change interventions, adapting strategies to enhance future efforts.
* Champion a culture of continuous personal and organizational growth, ensuring all employees are assisted through change.
* Provide ongoing consultation and advice on best practice change management, tools, and approaches.
Essential Criteria (to be assessed on application):
* Demonstrated ability in handling complex change initiatives, developing strategies that effectively engage diverse stakeholder groups.
* Strong leadership skills, capable of guiding, influencing, and engaging stakeholders at all levels.
* Experience in managing multiple projects, navigating difficulties and prioritizing effectively.
* Strong communication skills, adept at building relationships and setting clear expectations.
* Proven ability in enhancing change capability through upskilling, coaching, and promoting best practice.
* Change management qualification(s) and/or significant equivalent experience.
Desirable Criteria:
* Implementing comprehensive change management in a public sector or government environment.
In the event of a high number of applications, the desirable criteria will be used as a second sift.
Success Profiles (to be assessed at interview):
Behaviours:
* Leadership
* Communicating & Influencing
* Changing and Improving
* Working Together
* Making Effective Decisions
Technical (assessed via presentation):
* Application of change management methods and stakeholder engagement.
Experience (assessed via presentation):
Success Profiles Framework
What we will offer you:
* Competitive salary
* Generous pension scheme
* A discretionary non-contractual performance-related bonus
* Working remotely in addition to working in advertised office location
* Flexi time scheme (available for B1-B6)
* Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Working flexibly, delivering outcomes:
CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off-site meetings with suppliers, customers, partners, networking/industry events. This is pro rata for those who work part-time. Our smarter working principles mean that our people have the advantage of both office and offsite-based collaboration and learning, as well as working from home. This way of working allows us to honor our commitment to being a responsible business, offer flexibility and better work-life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.
Selection Process:
To find out more about our recruitment process please click.
Please note: Applicants can make use of artificial intelligence, but the information presented at application must be factual.
A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview.
Complaints Procedure:
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at.
If you feel your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive, you can then contact the Civil Service Commission at info@csc.gov.uk.
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