ABOUT YOU
You are a fantastic communicator who is very organised with high attention to detail. You are customer-focused and resilient. Experience in a training role is essential; you will be delivering training to office-based and remote workers. You have the ability to present information clearly, concisely, accurately, and in ways which promote understanding. You have the knowledge and skills to adapt training and feedback to different backgrounds and personalities to ensure it is received in a positive way.
Having familiarity with Learning Management System (LMS) software and delivering training remotely would be great.
THE ROLE
Be part of the creation of a Center of Excellence (CoE) that works together on best practices and brings together all the capability we have across the Appello Group. You will be part of the whole training cycle, starting with delivering a consistent onboarding journey for Group employees, mentoring new starters to help their transition. This will require you to remain current with your knowledge of procedures, as well as periodically live call handle to instil this and support further improvements in both the L&D practices. You will be contributing towards the implementation of the e-learning platform, ensuring its use in day-to-day learning, and making sure the right content is on the e-learning platform and is being refreshed and embedded in the business.
Hours: 35 hours per week
Shift patterns: Within core hours of Monday to Friday 8am-6pm, with occasional evening and weekend in line with business needs.
Salary: £24-26,500 depending on experience
Location: Hybrid - Norwich
Start date: Feb/March 2025
Appello Perks
* 23 days holidays pa (rising with length of service) + bank holidays
* We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants, and more
* 24/7 employee assistance programme
* Family and friends’ discounts on our services & products
* Pension Scheme, up to 4% Company matched
* Life assurance 2x annual salary
READY TO APPLY
If you are interested in this role, please upload your CV and ensure you complete the online assessments - register HERE and then Test Gorilla will send you the link to the assessments.
OTHER INFORMATION
This is an exciting time at the Appello Group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers team on 01425 626337.
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