Annual Salary: £27,000 Location: Cheltenham Job Type: Permanent Hours: 37.5 hours per week, Monday – Friday Are you experienced in property management and looking to join a forward-thinking, expanding company in the heart of Cheltenham? My client is currently seeking a Property Coordinator with a solid understanding of property safety regulations and landlord-tenant relationships to join their dynamic team. This role offers a thriving team environment within a fast-paced setting and opportunities for development as the company grows. If you are looking for a new challenge, then look no further Day-to-day of the role: Record all compliance and maintenance certifications, tasks, and work orders. Achieve targets where SLAs or contractual obligations exist. Serve as a primary contact for tenants, landlords, and contractors, addressing inquiries, complaints, and emergencies promptly and professionally. Collaborate with the Commercial and Legal team to support leasing processes. Work closely with Property Managers to ensure timely resolution of service and compliance issues. Partner with Property Managers to address property issues in line with SLA targets and objectives. Engage with contractors to resolve maintenance issues in accordance with SLA targets. Required Skills & Qualifications: At least 2 years’ experience in a Customer Service or Administrator role. Previous experience in property compliance, with knowledge of relevant regulations relating to property safety and landlord-tenant relationships is desirable. Proficient in Microsoft Office 365 applications and an aptitude for learning new business software systems. Excellent written and verbal communication skills. Ability to build and maintain strong relationships with landlords, tenants, and contractors. Driven to take ownership of problems and maintain a proactive, solution-oriented approach. Organised, diligent, and accurate in record-keeping, with strong attention to detail. Capable of managing multiple tasks and handling high-pressure situations effectively. Ability to be discreet and maintain confidentiality of company information. Benefits: 23 days holiday, plus 8 bank holidays. Company Pension. Enhanced Maternity/Paternity Pay. Enhanced Sick Pay. Compassionate Leave.