Description
:
Join our Team: Projects & Aftermarkets Director
Reports to: TWS Business Line Director
Location: Farlough
Job Type: Full Time and Permanent
Hours: 39.75 hrs per week
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Projects & Aftersales Director to contribute to the TWS Leadership Team.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.
We have an exciting roadmap ahead for new products, services, production capacity and business expansion. As a result of this continued success, we are expanding our teams in Farlough. We currently have a new opportunity for a Projects & Aftersales Director.
What you’ll do
The role of Projects & Aftermarkets Director is to provide first class delivery, service and support of all projects to both our global dealer and end-user networks. This role will plan, organise and direct all projects, pulling together all elements to ensure a smooth transition from order to dispatch, especially when non-standard orders are placed. This role is critical in ensuring full internal inter-department alignment, as well as on-site targets are met. The role interfaces with and acts as the link between all functions including the Sales and Engineering teams, external suppliers, order processing, production, shipping and our dealer/ end-user networks.
Main duties and responsibilities:
1. Responsibility for development, planning and control of projects (on MS Project) in conjunction with operations, customer, procurement, shipping and technical teams
2. Ensure all Health and Safety procedures are followed in accordance with company policies and in the creation of project risk analysis
3. Ensure that all projects are consistently delivered in line with the project scope and agreed plans, whilst ensuring effective communication and that relationships between the customer and project management team members are maintained
4. Responsibility for TWS product factory scheduling & process adherence
5. Regular review and reporting to the management team on the project status.
6. Attendance & participation at S&OP, Clear To Build, Bi-weekly production and AER meetings
7. Responsible for delivering project plans, packing lists, and H&S plans, as well as wrap-up/ lessons learnt analysis on each project
8. Manage project procurement & spend in line with budgets for each project
9. Primary Customer contact for all aspects of the project, up to dispatch of machines
10. Deliver continuous product improvement in project delivery & engineering through after project reviews and critical analysis.
11. Chairing of weekly project review meetings ensuring that all stakeholders/ disciplines attend; are enabled to take an active role and there are effective cross-functional relationships.
12. Work with other departments in resource allocation for site installations, plant commissioning and troubleshooting.
13. Referral and follow up of fault information to various departments such as Engineering and Quality departments where appropriate to prevent problem reoccurrence and improve machine reliability.
14. Assisting the sales team with technical sales including application validation in conjunction with the TWS Applications team.
15. Responsibility for all TWS Technical Helpdesk and Warranty System matters.
16. Researching and responding to customer enquiries on parts & warranty, complete ownership of all customer communication after point of sale.
17. Investigate and resolve customer problems in a timely manner.
18. Provide detailed application and technical training to dealers and customers.
19. Cooperate with product group engineers to develop performance and test criteria for new products and product upgrades.
What you’ll bring
20. Degree Educated and/or equivalent experience in a service or plant project management environment.
21. Demonstratable leadership and interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internally and externally.
22. Proven track record in people management.
23. Proven Ability to work in a fast-paced environment and manage deadlines
24. Strong Commercial awareness
Knowledge, Skills and Abilities:
25. Excellent leadership and management skills.
26. Excellent communication skills both written and spoken.
27. Excellent presentation and interpersonal skills.
28. Self- motivated individual
29. Someone who cultivates a team spirit.
30. Good technical knowledge of mechanical, electrical and hydraulic systems.
31. Significant travel will be required
32. Strong project management and analytical skills
Why Join Us
• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• We offer competitive salaries, Team Member bonus, hybrid working, private healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, perks card and much more.
• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate
This above description is non-exhaustive and there may be additional duties in accordance with the role.