Main area Ward Clerk - Surgical Assessment Unit Grade NHS AfC: Band 2 Contract Permanent Hours
* Full time
* Flexible working
37.5 hours per week (Full time 37.5 hours per week) Job ref 216-EG-S6873769
Employer University Hospitals Plymouth NHS Trust Employer type NHS Site Derriford Hospital, SAU Level 7 Town Plymouth Salary £23,615 Per Annum Salary period Yearly Closing 13/01/2025 23:59
Ward Clerk - Surgical Assessment Unit
NHS AfC: Band 2
Job overview
SAU is a friendly ward with a team of admin staff who work together across 24 hours to provide a safe clerical service for our emergency surgery patients. Training will be provided but demonstrable experience in a medical setting would be desirable. Please note the reception desk is embedded within a clinical area.
For an informal walk around, to discuss the post and to meet the team please contact Ward Sister Sian Kunene via 01752 433076.
Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who can display recent relevant experience as dictated by the Person Specification.
Main duties of the job
* To ensure all emergency admission patients are safely managed within the Trust administrative procedures.
* Deal with enquiries, including telephone enquiries in conjunction with and under the direction of nursing staff.
* To continually manage the SALUS system as a working real-time system.
* Maintain hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
* Entering admissions and discharges on iPM, including ward transfers, clinical transfers and specialty transfers, and updating patient information where necessary.
* Ensuring that the bed state is kept up to date on iPM.
* Commence paperwork as appropriate on patient’s admission, i.e., new front sheets and labels.
* File reports, ensuring they have firstly been seen and initialed by Medical staff.
* Ensure availability of case notes (including investigation reports) for all admissions. Obtaining notes from other departments using the computerized tracing system.
* Tracing of notes in and out of the ward using the computerized tracing system.
* Ensure notes are in order when patients are transferred.
* Liaising with other departments and secretaries regarding referrals, appointments, investigations to be arranged as required and updating iPM as per Trust Policy.
* GP to be notified of patient death.
* Entering and processing admissions into the ward diary for waiting list admissions and general booked admissions.
* Keep ward desk area tidy and free of clutter.
* Keep the ward offices tidy and stationery replenished, distribute and redirect mail.
* Order supplies from ERPROC as requested by the nursing staff; follow up outstanding requests for repairs.
* Make up admission packs, etc., as appropriate.
* General use of the VDU for clerical and identification purposes.
* Photocopying and faxing when required.
* Distribution of post and re-directing of mail.
* Work closely with medical staff and with other members of the disciplinary team.
* To integrate into the departmental team and be able to relate to patients and families.
* Add patient to the follow-up waiting list and book follow-up outpatient appointments.
* Other duties, which may be allocated by the Ward Manager.
Person specification
* GCSEs 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience.
* Previous demonstrable experience in a medical setting.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment.
We invite requests from applicants around less than full-time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
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