Product Excellence Specialist Product is at the heart of everything we do here at Protein Works - innovating at pace is fundamental to our success and we pride ourselves on having the highest industry standards for product quality. To achieve this, we must push beyond the basics and challenge ourselves at every opportunity. Product Excellence is a Protein Works initiative which sets the bar higher than ever - and we need your help As Product Excellence Specialist you’ll be at the forefront of all things product. You will act as the guardian of high quality and ensure that every product leaving our manufacturing facility meets our high standards and that all raw materials are meticulously evaluated before entering. Working collaboratively with the Quality, and NPD teams, you’ll drive quality from inception to final production - making sure we get it right the first time. You will also proactively support our operations by leading continuous improvement activities. Here are some of the key activities you will be involved in from day one; Quality Evaluations: Conduct thorough organoleptic, physical, and analytical assessments on products produced both internally and externally, ensuring they meet defined quality standards. Raw Material Verification: Collaborate closely with the SQA team to inspect and positively release incoming raw materials, confirming they meet agreed specifications. New Product Development: Work with the NPD team to oversee production trials and verify that new products are manufactured precisely to specification. Continuous Improvement: Partner with various operational teams to initiate and implement improvement projects that enhance product quality. Data Management & Analysis: Maintain detailed records and perform trend analyses to identify areas for quality improvement. Auditing: Execute regular audits to verify that quality standards are consistently upheld across all departments. Issue Resolution: Lead follow-up investigations into non-conforming products and ingredients, developing and implementing effective corrective actions. Cross-Functional Support: Provide quality assurance expertise to support other business areas as needed. You’re Naturally Like This… You have strong attention to detail You love food and have experience taking protein shakes and other food supplements You are a highly enthusiastic and a lover of improving and developing new ways of working You are an avid self-learner and teacher You place high value on delivering business impact, and creating robust processes You are an uncommonly fast learner Non-Negotiables You do not have any food allergies or intolerances You have a strong pallet and are passionate about trying different supplements Highly organised and excellent verbal and written skills Computer literacy with the ability to work with various Microsoft programs Desirables Experience working in a food manufacturing environment Experience in QA/QC Basic food safety and HACCP Certification Experience with conducting sensory evaluations Internal auditor training Join Protein Works: Home of the Best Shakes on the Planet Established on December 12th, 2012, Protein Works was driven by a relentless pursuit of innovation in the nutrition industry. Our journey began with a simple yet powerful idea: to rock the foundations of a stagnant industry by prioritising quality, unbeatable taste, and exceptional service. From humble beginnings where we huddled around laptops in coffee shops to now having a state-of-the art facility in Cheshire, where we manufacture and ship our products worldwide, we have sold over 250 million shakes and counting, earning the trust of our customers around the world who come to us for products that enable them to lead healthier lives. Protein Works today stands proudly as one of the UK’s fastest-growing multi-award-winning consumer food brands, specialising in nutrition-packed protein shakes and meals that not only taste amazing but are nutrition-packed as well. At Protein Works, we believe in more than just superficial results. We're focused on helping our customers feel better, not just look good. We understand that if healthy can taste good, then we're not just selling products; we're partnering with our customers on their journey to a healthier, more balanced life. Our commitment to excellence is reflected in every aspect of our brand: from our state-of-the-art, in-house production facilities to our experienced team of nutritionists and industry experts. We meticulously craft each product to deliver the absolute best flavour, texture, and nutrition, catering to a variety of dietary needs and preferences. Whether it's our premium protein shakes, complete meals, wellness supplements, or high protein snacks, every Protein Works product undergoes rigorous testing to meet our high standards and deliver exceptional value to our customers. Benefits Free drinks and snacks Exclusive staff discount Cycle to work scheme Hybrid working: WFH on Fridays Private Healthcare 25 days holiday all bank holidays Pension scheme Staff socials and events Fantastic Bonus Scheme Enhanced Holiday Scheme