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Our client is a leading entity in their sector with a workforce of over 10,000 people globally. Based in Solihull, they have a robust reputation for delivering high-quality products and services, and are well-respected for their financial stability and commitment to employee growth.
Job Description
* Secure on-time Customer payments and provide them with requested documents
* Facilitate the identification and resolution of any customer disputes
* Daily contact with regional Credit Collection Teams
* Identify held orders and take appropriate actions and follow up
* Manage the credit limit exceeded process in accordance with Global Credit Policy
* Allocate and clarify payments and perform account reconciliations when required
* Pro-actively manage the pre-due, dunning and overdue processes
* Run complex reports and provide in depth analysis to the relevant stakeholders
* Analyse and follow up Payment Plans
* Monthly analysis of the bad debt provision
* Liaise with the third-party collection agency
The Successful Applicant
A successful Credit Control should have:
* Excellent communication and negotiation skills.
* Excellent written and verbal communications skills in English
* Strong and efficient communication and problem-solving skills
* Motivated to broaden your knowledge and experience in all aspects of Order to Cash
* Customer centric and solution-oriented state of mind
* Continued Improvement mindset, Implementing new procedures and efficiency gains
* Good knowledge of IT tools, especially SAP and Excel
What's on Offer
* A competitive salary within the range of GBP 27,000 - GBP 30,000 per year.
* Permanent job role in a stable and growing company.
* A supportive work culture that values teamwork and innovation.
A rewarding career awaits in Solihull for a dedicated and ambitious professional. If you believe you have the necessary skills and experience, we would love to hear from you.
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