Have 24-hour managerial accountability for the delivery of mental health care and support to
residents at the Crisis and Prevention House (CPH).
• Ensure that the house environment is maintained to a high standard Assume line
management and budgetary responsibility for CPH team.
• Be responsible for effective clinical and managerial communication systems to, from and
within the house.
• Provide leadership to ensure a high standard of care.
• Ensure an explicit and consistent co-produced approach is used to inform and support how
the CPH engages with people using the CPH.
• Work closely and alongside urgent care and community services to ensure best use of
resources and management of the beds at the house.
• Support the development of the CPH to be prevention orientated, recovery focused, and
wellbeing informed in terms of staff roles, house function and service delivery.
• Support the integration of the CPH with community and third sector organisations/resource.
Provide clear managerial leadership to the guests and staff of the house, managing the daily
affairs of the house to improve standards of care to residents.
• Lead in the recruitment, selection and retention of staff in the area.
• Co-ordinate bed management for the house, ensuring good planning arrangements for
admission and discharge of guests.
• Ensure the house is adequately and safely staffed from within the agreed establishment by
adopting a flexible approach to duty patterns.
• Ensure the efficient use of staff resources to meet identified needs and manage this within
agreed annual budget. Participate in budget setting with Service Manager.
• Ensure a safe and therapeutic environment, making efforts to reduce the numbers of Guests
Safety Incidents.
• In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line with
policy. Organise support to guests following incidents and debriefing of staff. Draw out
learning points and areas for practice development.
• Investigate complaints, accidents, and Guests Safety Incidents in accordance with agreed
procedure and prepare reports.
• Ensure effective communication is established within the house and external departments.
e.g., regular staff meetings, attendance at House Manager’s Meetings and CMHT meetings.
• Develop working practices between house staff and community teams to ensure joint working
across services in the delivery of care to guests.
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Ensure systems are in place for the safekeeping of guests’ property and valuables in
accordance with the Trust’s guests’ property procedure.
• Actively participate in conjunction with other disciplines, in the formulation and
implementation of house and unit policies as required.
• Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.
complaints, disciplinary procedures, sickness/absence, Health & Safety and risk
management.
• Aim to establish local resolution of all complaints, giving time to guests, relatives and others
to express their concerns and working with staff team to improve services to residents.
• Provide support and advice to statutory and voluntary agencies in the community.
• Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service.
• Work in accordance with the Health and Safety at Work Act and the Trust’s policies.
• Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bed
occupancy, manpower and expenditure, staffing issues and any other information that is
required.
• Contribute towards the business plan for the service.
• Counsel advises and initiate action where necessary in all matters related to staff wellbeing.
This advert closes on Monday 6 Jan 2025