Job summary
Are you a confident individual with a knack for management and a desire to shift gears in your career? Do you have some project experience and are looking to take your first step into a career in Delivery Management? If so, we at the NHS Business Services Authority (NHSBSA) have an exciting opportunity for you. We're looking for a Junior Delivery Manager to join our Digital Data and Technology (DDaT) Directorate.
As a Junior Delivery Manager, you'll support our Delivery Managers in the day-to-day management of the Delivery Team(s), removing blockers and tracking progress. You'll help create an environment where the team can deliver at pace, in line with GDS and NHSBSA standards.
This is a Junior role, so we're looking for someone with a strong desire to develop a long-term career in Delivery Management. You'll have a proactive approach to self-development and learning. We'll offer support, mentoring and coaching to put you in the best position to apply for a Band 7 Delivery Manager position.
What do we offer?
1. 27 days leave (increasing with length of service) plus 8 bank holidays
2. Flexible working (we're happy to discuss options such as compressed hours)
3. Flexi time
4. Hybrid working model (we're currently working largely remotely)
5. Career development
6. Active wellbeing and inclusion networks
7. Excellent pension
8. NHS Car lease scheme
9. Access to a wide range of benefits and high street discounts!
Main duties of the job
As a Junior Delivery Manager, you'll be accountable for coordinating and managing a multidisciplinary Delivery Team alongside a Delivery Manager. You'll remove blockers, facilitate regular agile ceremonies, track and report on progress and communicate effectively. You'll build relationships with customers and stakeholders and work under the direction and guidance of the Delivery Manager and Lead Delivery Manager, to deliver products and services which meet the needs of our users.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you will be responsible for:
10. Coordinating a multidisciplinary scrum team
11. Facilitating Ceremonies - daily stand-up, retrospective sprint review, sprint planning and backlog refinement
12. Delivery of products in-line with project and sprint goals
13. Supporting, continually improving and maintaining a motivated self-organising team
14. Identifying blockers and helping the team to overcome them
15. Tracking and reporting of progress
The essential criteria for this role include planning and organisation skills, experience in a project or service delivery environment, and a degree or relevant experience working in a project or service delivery environment. Please review the attached job description and person specification for a full list of responsibilities for the role.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
16. Planning and organisation skills
17. Communicating with stakeholders at all levels
18. Identifying opportunities for improvement
Desirable
19. Knowledge of IT systems
Experience
Essential
20. Experience in a project or service delivery environment
21. Facilitating meetings
22. Tracking costs
23. Tracking and reporting team progress
24. Application of appropriate levels of governance
25. Risk management and removal of blockers
Desirable
26. Experience in a Delivery Manager or Scrum Master role
27. Experience of working to and meeting Government Digital Standards
Qualifications
Essential
28. Degree or relevant experience working in a project or service delivery environment
Desirable
29. Project Management qualification or relevant training