Call Centre Agent Temporary leading to a Permanent opportunity Up to £22,308K basic, OTE upto £9K on commission per month (£130,308 earning potential) This is a permanent opportunity to excel and progress in a sales capacity with excellent earning potential, you will commence on a temporary basis whilst in training on a probation period, upon successful completion of the probation period a permanent contract will be offered Hanley Town Centre Due to expansion, our client an ever-growing collectable coin provider and retailer of fine collectables is looking to recruit elite individuals to become part of their success Offering an excellent induction of 4 weeks to train on: systems, product knowledge and sales Offering an investment in a winning team to empower your future sales success Skills and Attributes required: Are you looking for a career in a rewarding environment, where you will be developed to the best of your potential? Are you a motivated individual, who enjoys working towards targets? Do you have experience of working in a fast paced customer service environment? Possessing some sales and customer service or call centre experience You may be in a sales role and not reaching your earning potential and earnings are your motivator? Do you have a proactive and passionate approach? A great communicator and people person Excellent rapport building skills Excellent sales and negotiation skills Ability to promote company products Self motivated Reliable and commited Driven to achieve sales success Then we would love to hear from you The Role: Working in an exciting and fast-paced office environment You will become one of our key team members in the development of our increasing customer profile Dealing with customers over the telephone, offering products within their area of interest Account management, identifying the needs of clients offering products to suit their needs Key to your position will be developing relationships to current and established client base Offering exclusive cross sale products in alignment with their recent purchases, increasing both their coin and fine collectable collections Responsible to sell a broad range of products, mirroring customers needs and wants Providing excellent levels of customer service and customer rapport Working to targets and expectations What more can we offer: An excellent opportunity to develop in sales A great place to work A fantastic induction, training program to support your knowledge and growth Ongoing guidance and support to reach your full potential Fantastic earning potential Opportunities to work in the coins team with much bigger earnings Quarterly £100 Attendance Bonus Health care plan Free Parking Monthly incentives A future career path to Management opportunities available The Hours: 37.5 hours per week Training Hours: Monday to Friday 9am 5pm Once Trained: Monday to Thursday : 10am 6pm Friday 9am 5pm Every other Saturday 9am 4pm with half a day in lieu Contractual Hours 8am 8pm Be part of a successful team