Description About the Role We are currently recruiting for an MP&L Order Controller for the Minworth site. Responsibilities will include and not be limited to supporting all operational departments regarding packaging queries and releasing packing orders to the lines. How you will contribute Support for all operational departments with regards to packing queries Understand requirements and take decisive actions Ensure line down time is minimal Assist in follow up of Customer concerns Identify and eliminate root cause using robust countermeasures. Sustain the corrective actions to eliminate repeat issues. Ensure all relevant information for each project is contained within the Syncreon order book and is accurate in order to ensure all shipments can be processed without delay Develop and maintain Standard Work and Quality processes to ensure a “Right First Time” product to the customer Ensure that all customers required quality processes are operated in line with specification, i.e. QCOS Drive a zero-tolerance mindset for deviation from the use of quality processes to ensure customer expectations are exceeded. Timely release of packing orders to the lines in accordance with manning hours and MCD date for the build plan on the project Liaising with RFU to ensure all materials due are delivered in a timely fashion in accordance with the MRD date for the project What you will bring Ability to communicate and deal with a variety of people. Ability to perform repetitive duties and detail work accurately. Ability to work with frequent distractions. Good oral and written communication skills. Good customer service and/or interpersonal skills. Experience of order process control is essential Proficiency on computers and Microsoft Office products, namely Excel Good understanding of AOS and SAP is required Proficiency in working with operations managers, staff, and hourly employees. Proficiency in working with customers. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE