Job Description
Supplier Performance Manager – John Crane
The primary purpose of the role is to manage a team of Supplier Performance Managers to improve the operational performances of applicable suppliers such as supplier punctuality on deliveries and supplier quality meeting the requirements of the John Crane specification and to improve operations performance of own assigned suppliers.
The key responsibilities for the role are as follows –
* Manage and continuously develop the team of Supplier Performance Managers
* Allocate pools of poor performing suppliers to relevant Supplier Performance Managers based on geographical proximity
* Define and implement processes and procedures relevant to supplier performance management
* Managing operational performances for own selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
* Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
* Managing, controlling and reporting on suppliers' performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization.
* Conducting change management at supplier to ensure long term improvement of supplier maturity
* Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
* Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management...)
* Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
* Creating conditions of success to improve the operational development with their selected suppliers
The ideal candidate will have the following skills/experience –
* Experience in managing suppliers within the industrial, manufacturing or engineering sectors
* Management and leadership experience
* Ability to solve problems using methodologies such as: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys etc.
* Have a working knowledge of Lean Manufacturing principles
* Strong project and team management skills
* Be able to input to and take data from an S&OP process (Sales and Operations Planning), Production Plans, Manufacturing Resource Planning, workload evaluations etc.
* Ability to effectively communicate and collaborate
About Smiths
At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 15,000 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.